I’m amazed by the quality of information available on this forum (and others), and at the phenomena of tech forums in general. It is a new model of technical support; one that significantly cuts costs for manufacturers, and improves the breadth and depth of of information available to users. But w…

Seeing as this is regarding the elites, I thought I’d chime in as well. Being on the forum has always been a lot of fun, and we wouldn’t continue doing this if we didn’t feel like it was. I mean, @ScruffR has been helping the hell out of people so he could become an elite (which he definitely deser…

What we really need is a WiKi that includes devices by name and how to hook them up, with tested compatibility! No discussion, just concise info to check. Basically a RTFM for devices that we may hook up to Particle units. Something to consult before asking for help on the forums. Often when readin…

The post was directed not just to the Elite contributors, but to all contributors, of which there are many. Elites bear the brunt of the work, but there are many hands in the forum. And I disagree. Particle will benefit from hearing what all the forum participants have to say on this subject. Wh…

I am a very kinesthetic kind of guy so it would be great to link to examples of the types of suggestions made here. If something like this is done in Arduino or other land, it would be great to see how. :smile:

Apart from the fact that I’m not a fan of a wiki (we’ve had some really heated discussion about that in the past), you do realize it’s virtually impossible to list every single device out there? There are simply too many. But since most work with similar protocols, I2C, onewire, etc, some general ex…

Hey @Bendrix - I’m going to put aside your incendiary approach in this post (which I do not condone, and I will address in a private message) and try to address the primary content and criticism, which I do agree with. If I were to summarize your post, you said “we need clearer, more complete, bett…

Hello @zach - Thanks for summarizing my post, but no, that was not the message. The message was my thoughts, based on observation and the thesis of a book I respect, about why people donate so much of their time to what is another person’s bottom line. Based on the theory presented, I wondered wha…

Thanks @Bendrix . Here's where we are on each of your suggestions: [image] Bendrix: Establish a first tier technical support team to help the new users that are struggling to become successful Particle users. Call them unwilling to read the docs, or just needing extra help; call them what you …

Yes, every suggestion was noted, some of them are already implemented or had been also raised by other community members . @Bendrix no suggestion is forgotten :slight_smile: We do our best to prioritize our tasks so the community voice is included.

I would also like to add that many of us at Particle frequently read and post replies on the forums personally, which definitely helps us learn which issues are currently the hottest and which successes are most well received. We :heart: feedback!

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The Archive Meta

Topic		Replies	Views
Duplicated info docs vs forum. Referring to the Docs in the forum Meta	14	5558	June 14, 2014
Particle slack/discord channel? Community Resources	10	2890	May 24, 2019
We need a bigger community General	16	3069	April 12, 2017
Who out there has successfuly launched a product on Particle? Product Creation	22	5717	January 22, 2018
Welcome! Using Particle Forums and Forum Etiquette General	19	30115	February 14, 2022

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