Right now the OTA FW update is very unpredictable. Sometimes it works, sometimes it doesn’t.
NOTE: running version 6.2.
I read on many postings that it has to do with the ‘handshake’ with the cloud SW which is not very reliable.
Right now, the only way we can make sure the latest FW is upgraded to a remove device, is by physically pushing the RESET button and even still, sometime it takes several attempts to get it done.
Is there a better and more predictable way to push this FW over the air instead of waiting for some sort of unpredictable handshake event to occur ?