E-Series Carrier in Canada

electron
Tags: #<Tag:0x00007fe21d6b62a8>

#1

Will my LTE E-Series connect to LTE in Canada? The location the devices are going has wide LTE coverage by Bell, Telus, and Rogers.

Will my E-Series connect to any of these networks? And if so, which?

Thanks!


#2

Hi @SammyG!

We have very recently rolled out availability in both Canada and Mexico. We have updated our cellular-spreadsheet to reflect this on our cellular carriers page here at: https://docs.particle.io/tutorials/cellular-connectivity/cellular-carriers/

For Canada, we support Telus, Rogers, Bell as roaming partners.


#3

@mstanley I am in Canada and there is LTE coverage from both Bell and TELUS where I’m at. I can see the coverage with my US T-Mobile phone, but my LTE E-series devices still won’t connect.

Any ideas?


#4

Hey Sammy,

A couple of things to check in on:

  • Ensure the antenna is the properly provided FXUB63 CAT M1 LTE antenna
  • LTE coverage does not mean CAT M1 LTE coverage. There are fundamental differences to the technology that requires Bell and TELUS to push out updates for separately to enable CAT M1 LTE
  • Consider grabbing debug logs using cloud-debug

Depending on the outcome of the logs–if we’re not seeing it being able to negotiate with any towers, it may mean none are in range. It may be worth reaching out to Bell and TELUS to actually confirm CAT M1 LTE coverage in your area. Sometimes, it’s as simple as flipping a switch on their end if everything else in the area is prepared.


#5

Ok I’ll check with the providers that there is CAT M1 coverage here. I may have thought that these modems could do CAT M1 and also normal LTE if it was the correct bands.

Thanks for the tips!


#6

@mstanley here is the cloud-debug output, looks like there are no available carriers…

Serial monitor opened successfully:
clouddebug: press letter corresponding to the command
a - enter APN for 3rd-party SIM card
k - set keep-alive value
c - show carriers at this location
t - run normal tests (occurs automatically after 10 seconds)
or tap the MODE button once to show carriers
starting carrier report...
turning cellular on...
looking up operators (this may take up to 3 minutes)...
0000011525 [app] INFO: cellular response type=TYPE_ERROR len=9
0000011525 [app] INFO: \r\n
0000011525 [app] INFO: ERROR\r\n
looking up operator names...
results...
2G unknown GSM 900 0 bar

#7

The devices we have do not support CAT 1 at this time–only CAT M1.

As a note, the LTE units are unable to do a carrier scan c due to a limitation of the R410M module itself. You’ll want to run a regular normal test t instead. We can try to interpret the output based on a regualr module initialization to see if any towers are able to negotiate within the vicinity.


#8

@mstanley Here is the full log from the cloud debug, I let it run for 15 ish minutes:

Serial monitor opened successfully:
clouddebug: press letter corresponding to the command
a - enter APN for 3rd-party SIM card
k - set keep-alive value
c - show carriers at this location
t - run normal tests (occurs automatically after 10 seconds)
or tap the MODE button once to show carriers
starting tests...
turning cellular on...
deviceID=32003e001347373432363933
manufacturer=u-blox
model=SARA-R410M-02B
firmware version=L0.0.00.00.05.06 [Feb 03 2018 13:00:41]
ordering code=SARA-R410M-02B
IMEI=352753091570869
IMSI=u-blox
ICCID=89014103259631146845
0000020031 [app] INFO: enabling trace logging
attempting to connect to the cellular network...
0000020031 [system] INFO: Sim Ready
0000020031 [system] INFO: Sim Ready
0000020032 [system] INFO: ARM_WLAN_WD 1
0000020032 [system] INFO: ARM_WLAN_WD 1

[ Modem::register ] = = = = = = = = = = = = = =
    20.031 AT send      12 "AT+CEREG=2\r\n"
    20.036 AT read OK    6 "\r\nOK\r\n"
    20.036 AT send      11 "AT+CEREG?\r\n"
    20.041 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
    20.042 AT read OK    6 "\r\nOK\r\n"
    20.042 AT send      10 "AT+URAT?\r\n"
    20.047 AT read  +   12 "\r\n+URAT: 7\r\n"
    20.048 AT read OK    6 "\r\nOK\r\n"
    20.048 AT send      13 "AT+CGDCONT?\r\n"
    20.058 AT read  +   50 "\r\n+CGDCONT: 1,\"IP\",\"10569.mcs\",\"0.0.0.0\",0,0,0,0\r\n"
    20.060 AT read OK    6 "\r\nOK\r\n"
    20.060 AT send       4 "AT\r\n"
    20.064 AT read OK    6 "\r\nOK\r\n"
    20.064 AT send      13 "AT+COPS=0,2\r\n"
    20.077 AT read OK    6 "\r\nOK\r\n"
    20.077 AT send      11 "AT+CEREG?\r\n"
    20.083 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
    20.084 AT read OK    6 "\r\nOK\r\n"
    24.759 AT read  +   13 "\r\n+CEREG: 2\r\n"
    35.088 AT send      11 "AT+CEREG?\r\n"
    35.096 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
    35.097 AT read OK    6 "\r\nOK\r\n"
    35.097 AT read  +   13 "\r\n+CEREG: 0\r\n"
    50.101 AT send      11 "AT+CEREG?\r\n"
    50.108 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
    50.109 AT read OK    6 "\r\nOK\r\n"
    65.113 AT send      11 "AT+CEREG?\r\n"
    65.119 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
    65.120 AT read OK    6 "\r\nOK\r\n"
    76.680 AT read  +   13 "\r\n+CEREG: 2\r\n"
    80.124 AT send      11 "AT+CEREG?\r\n"
    80.129 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
    80.130 AT read OK    6 "\r\nOK\r\n"
    95.134 AT send      11 "AT+CEREG?\r\n"
    95.139 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
    95.140 AT read OK    6 "\r\nOK\r\n"
   110.144 AT send      11 "AT+CEREG?\r\n"
   110.149 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   110.150 AT read OK    6 "\r\nOK\r\n"
   125.154 AT send      11 "AT+CEREG?\r\n"
   125.162 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   125.163 AT read OK    6 "\r\nOK\r\n"
   125.163 AT read  +   13 "\r\n+CEREG: 0\r\n"
   140.167 AT send      11 "AT+CEREG?\r\n"
   140.174 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   140.175 AT read OK    6 "\r\nOK\r\n"
   155.179 AT send      11 "AT+CEREG?\r\n"
   155.184 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   155.185 AT read OK    6 "\r\nOK\r\n"
   170.189 AT send      11 "AT+CEREG?\r\n"
   170.196 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   170.197 AT read OK    6 "\r\nOK\r\n"
   185.201 AT send      11 "AT+CEREG?\r\n"
   185.208 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   185.209 AT read OK    6 "\r\nOK\r\n"
   200.213 AT send      11 "AT+CEREG?\r\n"
   200.218 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   200.219 AT read OK    6 "\r\nOK\r\n"
   215.223 AT send      11 "AT+CEREG?\r\n"
   215.230 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   215.231 AT read OK    6 "\r\nOK\r\n"
   230.235 AT send      11 "AT+CEREG?\r\n"
   230.242 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   230.243 AT read OK    6 "\r\nOK\r\n"
   245.247 AT send      11 "AT+CEREG?\r\n"
   245.252 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   245.253 AT read OK    6 "\r\nOK\r\n"
   260.257 AT send      11 "AT+CEREG?\r\n"
   260.264 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   260.265 AT read OK    6 "\r\nOK\r\n"
   275.269 AT send      11 "AT+CEREG?\r\n"
   275.276 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   275.277 AT read OK    6 "\r\nOK\r\n"
   290.281 AT send      11 "AT+CEREG?\r\n"
   290.288 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   290.289 AT read OK    6 "\r\nOK\r\n"
   305.293 AT send      11 "AT+CEREG?\r\n"
   305.300 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   305.301 AT read OK    6 "\r\nOK\r\n"
   320.305 AT send      11 "AT+CEREG?\r\n"
   320.310 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   320.311 AT read OK    6 "\r\nOK\r\n"
0000320313 [system] WARN: Resetting WLAN due to WLAN_WD_TO()
0000320313 [system] WARN: Resetting WLAN due to WLAN_WD_TO()

[ Modem::powerOff ] = = = = = = = = = = = = = =
   320.312 AT send       4 "AT\r\n"
   320.316 AT read OK    6 "\r\nOK\r\n"
   320.316 AT send      12 "AT+CPWROFF\r\n"
   320.321 AT read OK    6 "\r\nOK\r\n"

[ Modem::powerOff ] took 58 ms
[ ElectronSerialPipe::end ] pipeTx=0 pipeRx=0
[ ElectronSerialPipe::begin ] pipeTx=0 pipeRx=0

[ Modem::powerOn ] = = = = = = = = = = = = = =
   320.690 AT send       4 "AT\r\n"
   322.001 AT send       4 "AT\r\n"
   323.312 AT send       4 "AT\r\n"
   324.623 AT send       4 "AT\r\n"
   324.626 AT read UNK   3 "AT\r"
   324.627 AT read OK    6 "\r\nOK\r\n"
   324.627 AT send       9 "AT+CGMM\r\n"
   324.632 AT read UNK   8 "AT+CGMM\r"
   324.633 AT read UNK  18 "\r\nSARA-R410M-02B\r\n"
   324.634 AT read OK    6 "\r\nOK\r\n"
   324.835 AT send       6 "ATE0\r\n"
   324.839 AT read UNK   5 "ATE0\r"
   324.840 AT read OK    6 "\r\nOK\r\n"
   324.840 AT send      11 "AT+CMEE=2\r\n"
   324.844 AT read OK    6 "\r\nOK\r\n"
   324.844 AT send      19 "AT+CMER=1,0,0,2,1\r\n"
   324.849 AT read OK    6 "\r\nOK\r\n"
   324.849 AT send      15 "AT+IPR=115200\r\n"
   324.855 AT read OK    6 "\r\nOK\r\n"
   324.955 AT send      10 "AT+CPIN?\r\n"
   324.960 AT read  +   16 "\r\n+CPIN: READY\r\n"
   324.961 AT read OK    6 "\r\nOK\r\n"

[ Modem::init ] = = = = = = = = = = = = = = =
   325.211 AT send       9 "AT+CGSN\r\n"
   325.217 AT read UNK  19 "\r\n352753091570869\r\n"
   325.218 AT read OK    6 "\r\nOK\r\n"
   325.218 AT send       9 "AT+CGMI\r\n"
   325.223 AT read UNK  10 "\r\nu-blox\r\n"
   325.224 AT read OK    6 "\r\nOK\r\n"
   325.224 AT send       9 "AT+CGMR\r\n"
   325.232 AT read UNK  43 "\r\nL0.0.00.00.05.06 [Feb 03 2018 13:00:41]\r\n"
   325.234 AT read OK    6 "\r\nOK\r\n"
   325.234 AT send       6 "ATI9\r\n"
   325.240 AT read UNK  28 "\r\nL0.0.00.00.05.06,A.02.00\r\n"
   325.241 AT read OK    6 "\r\nOK\r\n"
   325.241 AT send       9 "AT+CCID\r\n"
   325.243 AT read  +   11 "\r\n+PACSP0\r\n"
   325.248 AT read  +   31 "\r\n+CCID: 89014103259631146845\r\n"
   325.249 AT read OK    6 "\r\nOK\r\n"
   325.249 AT send      11 "AT+CMGF=1\r\n"
   325.253 AT read OK    6 "\r\nOK\r\n"
   325.253 AT send      13 "AT+CNMI=2,1\r\n"
   325.259 AT read OK    6 "\r\nOK\r\n"
   325.259 AT send       9 "AT+CIMI\r\n"
   325.264 AT read UNK  19 "\r\n310410963114684\r\n"
   325.265 AT read OK    6 "\r\nOK\r\n"
   325.265 AT send      13 "AT+COPS=3,2\r\n"
   325.271 AT read OK    6 "\r\nOK\r\n"
   325.271 AT send      14 "AT+UMNOPROF?\r\n"
   325.277 AT read  +   16 "\r\n+UMNOPROF: 2\r\n"
   325.278 AT read OK    6 "\r\nOK\r\n"
   325.278 AT send      12 "AT+CPSMS=0\r\n"
   325.284 AT read OK    6 "\r\nOK\r\n"
   325.284 AT send      11 "AT+CPSMS?\r\n"
   325.293 AT read  +   36 "\r\n+CPSMS:0,,,\"01100000\",\"00000000\"\r\n"
   325.294 AT read OK    6 "\r\nOK\r\n"
   325.294 AT send      12 "AT+CEDRXS?\r\n"
   325.300 AT read  +   12 "\r\n+CEDRXS:\r\n"
   325.301 AT read OK    6 "\r\nOK\r\n"
0000325303 [system] INFO: Sim Ready
0000325303 [system] INFO: Sim Ready
0000325304 [system] INFO: ARM_WLAN_WD 1
0000325304 [system] INFO: ARM_WLAN_WD 1

[ Modem::register ] = = = = = = = = = = = = = =
   325.302 AT send      12 "AT+CEREG=2\r\n"
   325.308 AT read OK    6 "\r\nOK\r\n"
   325.308 AT send      11 "AT+CEREG?\r\n"
   325.314 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   325.315 AT read OK    6 "\r\nOK\r\n"
   325.315 AT send      10 "AT+URAT?\r\n"
   325.321 AT read  +   12 "\r\n+URAT: 7\r\n"
   325.322 AT read OK    6 "\r\nOK\r\n"
   325.322 AT send      13 "AT+CGDCONT?\r\n"
   325.331 AT read  +   50 "\r\n+CGDCONT: 1,\"IP\",\"10569.mcs\",\"0.0.0.0\",0,0,0,0\r\n"
   325.333 AT read OK    6 "\r\nOK\r\n"
   325.333 AT send       4 "AT\r\n"
   325.337 AT read OK    6 "\r\nOK\r\n"
   325.337 AT send      13 "AT+COPS=0,2\r\n"
   325.349 AT read OK    6 "\r\nOK\r\n"
   325.349 AT send      11 "AT+CEREG?\r\n"
   325.355 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   325.356 AT read OK    6 "\r\nOK\r\n"
   340.360 AT send      11 "AT+CEREG?\r\n"
   340.367 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   340.368 AT read OK    6 "\r\nOK\r\n"
   354.640 AT read  +   13 "\r\n+CEREG: 0\r\n"
   355.372 AT send      11 "AT+CEREG?\r\n"
   355.379 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   355.380 AT read OK    6 "\r\nOK\r\n"
   370.384 AT send      11 "AT+CEREG?\r\n"
   370.389 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   370.390 AT read OK    6 "\r\nOK\r\n"
   382.037 AT read  +   13 "\r\n+CEREG: 2\r\n"
   385.394 AT send      11 "AT+CEREG?\r\n"
   385.399 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   385.400 AT read OK    6 "\r\nOK\r\n"
   400.404 AT send      11 "AT+CEREG?\r\n"
   400.409 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   400.410 AT read OK    6 "\r\nOK\r\n"
   415.414 AT send      11 "AT+CEREG?\r\n"
   415.420 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   415.421 AT read OK    6 "\r\nOK\r\n"
   430.425 AT send      11 "AT+CEREG?\r\n"
   430.433 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   430.434 AT read OK    6 "\r\nOK\r\n"
   430.434 AT read  +   13 "\r\n+CEREG: 0\r\n"
   445.438 AT send      11 "AT+CEREG?\r\n"
   445.445 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   445.446 AT read OK    6 "\r\nOK\r\n"
   460.450 AT send      11 "AT+CEREG?\r\n"
   460.455 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   460.456 AT read OK    6 "\r\nOK\r\n"
   475.460 AT send      11 "AT+CEREG?\r\n"
   475.467 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   475.468 AT read OK    6 "\r\nOK\r\n"
   490.472 AT send      11 "AT+CEREG?\r\n"
   490.479 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   490.480 AT read OK    6 "\r\nOK\r\n"
   505.484 AT send      11 "AT+CEREG?\r\n"
   505.490 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   505.491 AT read OK    6 "\r\nOK\r\n"
   520.495 AT send      11 "AT+CEREG?\r\n"
   520.502 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   520.503 AT read OK    6 "\r\nOK\r\n"
   535.507 AT send      11 "AT+CEREG?\r\n"
   535.514 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   535.515 AT read OK    6 "\r\nOK\r\n"
   550.519 AT send      11 "AT+CEREG?\r\n"
   550.526 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   550.527 AT read OK    6 "\r\nOK\r\n"
   565.531 AT send      11 "AT+CEREG?\r\n"
   565.538 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   565.539 AT read OK    6 "\r\nOK\r\n"
   580.543 AT send      11 "AT+CEREG?\r\n"
   580.548 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   580.549 AT read OK    6 "\r\nOK\r\n"
   595.553 AT send      11 "AT+CEREG?\r\n"
   595.560 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   595.561 AT read OK    6 "\r\nOK\r\n"
   610.565 AT send      11 "AT+CEREG?\r\n"
   610.572 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   610.573 AT read OK    6 "\r\nOK\r\n"
   625.577 AT send      11 "AT+CEREG?\r\n"
   625.582 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   625.583 AT read OK    6 "\r\nOK\r\n"
0000625585 [system] WARN: Resetting WLAN due to WLAN_WD_TO()
0000625585 [system] WARN: Resetting WLAN due to WLAN_WD_TO()

[ Modem::powerOff ] = = = = = = = = = = = = = =
   625.584 AT send       4 "AT\r\n"
   625.588 AT read OK    6 "\r\nOK\r\n"
   625.588 AT send      12 "AT+CPWROFF\r\n"
   625.593 AT read OK    6 "\r\nOK\r\n"

[ Modem::powerOff ] took 51 ms
[ ElectronSerialPipe::end ] pipeTx=0 pipeRx=0
[ ElectronSerialPipe::begin ] pipeTx=0 pipeRx=0

[ Modem::powerOn ] = = = = = = = = = = = = = =
   625.955 AT send       4 "AT\r\n"
   627.266 AT send       4 "AT\r\n"
   628.577 AT send       4 "AT\r\n"
   629.888 AT send       4 "AT\r\n"
   630.479 AT read  +   11 "\r\n+PACSP0\r\n"
   631.199 AT send       4 "AT\r\n"
   631.203 AT read UNK   3 "AT\r"
   631.204 AT read OK    6 "\r\nOK\r\n"
   631.204 AT send       9 "AT+CGMM\r\n"
   631.210 AT read UNK   8 "AT+CGMM\r"
   631.211 AT read UNK  18 "\r\nSARA-R410M-02B\r\n"
   631.212 AT read OK    6 "\r\nOK\r\n"
   631.413 AT send       6 "ATE0\r\n"
   631.417 AT read UNK   5 "ATE0\r"
   631.418 AT read OK    6 "\r\nOK\r\n"
   631.418 AT send      11 "AT+CMEE=2\r\n"
   631.422 AT read OK    6 "\r\nOK\r\n"
   631.422 AT send      19 "AT+CMER=1,0,0,2,1\r\n"
   631.427 AT read OK    6 "\r\nOK\r\n"
   631.427 AT send      15 "AT+IPR=115200\r\n"
   631.433 AT read OK    6 "\r\nOK\r\n"
   631.533 AT send      10 "AT+CPIN?\r\n"
   631.538 AT read  +   16 "\r\n+CPIN: READY\r\n"
   631.539 AT read OK    6 "\r\nOK\r\n"

[ Modem::init ] = = = = = = = = = = = = = = =
   631.789 AT send       9 "AT+CGSN\r\n"
   631.795 AT read UNK  19 "\r\n352753091570869\r\n"
   631.796 AT read OK    6 "\r\nOK\r\n"
   631.796 AT send       9 "AT+CGMI\r\n"
   631.801 AT read UNK  10 "\r\nu-blox\r\n"
   631.802 AT read OK    6 "\r\nOK\r\n"
   631.802 AT send       9 "AT+CGMR\r\n"
   631.810 AT read UNK  43 "\r\nL0.0.00.00.05.06 [Feb 03 2018 13:00:41]\r\n"
   631.812 AT read OK    6 "\r\nOK\r\n"
   631.812 AT send       6 "ATI9\r\n"
   631.818 AT read UNK  28 "\r\nL0.0.00.00.05.06,A.02.00\r\n"
   631.819 AT read OK    6 "\r\nOK\r\n"
   631.819 AT send       9 "AT+CCID\r\n"
   631.826 AT read  +   31 "\r\n+CCID: 89014103259631146845\r\n"
   631.828 AT read OK    6 "\r\nOK\r\n"
   631.828 AT send      11 "AT+CMGF=1\r\n"
   631.833 AT read OK    6 "\r\nOK\r\n"
   631.833 AT send      13 "AT+CNMI=2,1\r\n"
   631.839 AT read OK    6 "\r\nOK\r\n"
   631.839 AT send       9 "AT+CIMI\r\n"
   631.845 AT read UNK  19 "\r\n310410963114684\r\n"
   631.846 AT read OK    6 "\r\nOK\r\n"
   631.846 AT send      13 "AT+COPS=3,2\r\n"
   631.852 AT read OK    6 "\r\nOK\r\n"
   631.852 AT send      14 "AT+UMNOPROF?\r\n"
   631.859 AT read  +   16 "\r\n+UMNOPROF: 2\r\n"
   631.860 AT read OK    6 "\r\nOK\r\n"
   631.860 AT send      12 "AT+CPSMS=0\r\n"
   631.867 AT read OK    6 "\r\nOK\r\n"
   631.867 AT send      11 "AT+CPSMS?\r\n"
   631.875 AT read  +   36 "\r\n+CPSMS:0,,,\"01100000\",\"00000000\"\r\n"
   631.877 AT read OK    6 "\r\nOK\r\n"
   631.877 AT send      12 "AT+CEDRXS?\r\n"
   631.883 AT read  +   12 "\r\n+CEDRXS:\r\n"
   631.884 AT read OK    6 "\r\nOK\r\n"
0000631886 [system] INFO: Sim Ready
0000631886 [system] INFO: Sim Ready
0000631887 [system] INFO: ARM_WLAN_WD 1
0000631887 [system] INFO: ARM_WLAN_WD 1

[ Modem::register ] = = = = = = = = = = = = = =
   631.886 AT send      12 "AT+CEREG=2\r\n"
   631.890 AT read OK    6 "\r\nOK\r\n"
   631.890 AT send      11 "AT+CEREG?\r\n"
   631.896 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   631.897 AT read OK    6 "\r\nOK\r\n"
   631.897 AT send      10 "AT+URAT?\r\n"
   631.903 AT read  +   12 "\r\n+URAT: 7\r\n"
   631.904 AT read OK    6 "\r\nOK\r\n"
   631.904 AT send      13 "AT+CGDCONT?\r\n"
   631.914 AT read  +   50 "\r\n+CGDCONT: 1,\"IP\",\"10569.mcs\",\"0.0.0.0\",0,0,0,0\r\n"
   631.916 AT read OK    6 "\r\nOK\r\n"
   631.916 AT send       4 "AT\r\n"
   631.920 AT read OK    6 "\r\nOK\r\n"
   631.920 AT send      13 "AT+COPS=0,2\r\n"
   631.933 AT read OK    6 "\r\nOK\r\n"
   631.933 AT send      11 "AT+CEREG?\r\n"
   631.938 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   631.939 AT read OK    6 "\r\nOK\r\n"
   646.943 AT send      11 "AT+CEREG?\r\n"
   646.950 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   646.951 AT read OK    6 "\r\nOK\r\n"
   646.952 AT read  +   13 "\r\n+CEREG: 0\r\n"
   661.955 AT send      11 "AT+CEREG?\r\n"
   661.962 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   661.963 AT read OK    6 "\r\nOK\r\n"
   676.967 AT send      11 "AT+CEREG?\r\n"
   676.972 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   676.973 AT read OK    6 "\r\nOK\r\n"
   690.702 AT read  +   13 "\r\n+CEREG: 2\r\n"
   691.977 AT send      11 "AT+CEREG?\r\n"
   691.983 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   691.984 AT read OK    6 "\r\nOK\r\n"
   706.988 AT send      11 "AT+CEREG?\r\n"
   706.994 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   706.995 AT read OK    6 "\r\nOK\r\n"
   721.999 AT send      11 "AT+CEREG?\r\n"
   722.004 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   722.005 AT read OK    6 "\r\nOK\r\n"
   737.009 AT send      11 "AT+CEREG?\r\n"
   737.017 AT read  +   15 "\r\n+CEREG: 2,2\r\n"
   737.018 AT read OK    6 "\r\nOK\r\n"
   737.018 AT read  +   13 "\r\n+CEREG: 0\r\n"
   752.022 AT send      11 "AT+CEREG?\r\n"
   752.029 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   752.030 AT read OK    6 "\r\nOK\r\n"
   767.034 AT send      11 "AT+CEREG?\r\n"
   767.040 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   767.041 AT read OK    6 "\r\nOK\r\n"
   782.045 AT send      11 "AT+CEREG?\r\n"
   782.052 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   782.053 AT read OK    6 "\r\nOK\r\n"
   797.057 AT send      11 "AT+CEREG?\r\n"
   797.064 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   797.065 AT read OK    6 "\r\nOK\r\n"
   812.069 AT send      11 "AT+CEREG?\r\n"
   812.074 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   812.075 AT read OK    6 "\r\nOK\r\n"
   827.079 AT send      11 "AT+CEREG?\r\n"
   827.086 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   827.087 AT read OK    6 "\r\nOK\r\n"
   842.091 AT send      11 "AT+CEREG?\r\n"
   842.098 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   842.099 AT read OK    6 "\r\nOK\r\n"
   857.103 AT send      11 "AT+CEREG?\r\n"
   857.108 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   857.109 AT read OK    6 "\r\nOK\r\n"
   872.113 AT send      11 "AT+CEREG?\r\n"
   872.120 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   872.121 AT read OK    6 "\r\nOK\r\n"
   887.125 AT send      11 "AT+CEREG?\r\n"
   887.132 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   887.133 AT read OK    6 "\r\nOK\r\n"
   902.137 AT send      11 "AT+CEREG?\r\n"
   902.144 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   902.145 AT read OK    6 "\r\nOK\r\n"
   917.149 AT send      11 "AT+CEREG?\r\n"
   917.156 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   917.157 AT read OK    6 "\r\nOK\r\n"
   932.161 AT send      11 "AT+CEREG?\r\n"
   932.167 AT read  +   15 "\r\n+CEREG: 2,0\r\n"
   932.168 AT read OK    6 "\r\nOK\r\n"
0000932170 [system] WARN: Resetting WLAN due to WLAN_WD_TO()
0000932170 [system] WARN: Resetting WLAN due to WLAN_WD_TO()

[ Modem::powerOff ] = = = = = = = = = = = = = =
   932.169 AT send       4 "AT\r\n"
   932.173 AT read OK    6 "\r\nOK\r\n"
   932.173 AT send      12 "AT+CPWROFF\r\n"
   932.178 AT read OK    6 "\r\nOK\r\n"

[ Modem::powerOff ] took 90 ms
[ ElectronSerialPipe::end ] pipeTx=0 pipeRx=0
[ ElectronSerialPipe::begin ] pipeTx=0 pipeRx=0

[ Modem::powerOn ] = = = = = = = = = = = = = =
   932.579 AT send       4 "AT\r\n"
   933.890 AT send       4 "AT\r\n"
   935.201 AT send       4 "AT\r\n"
   936.512 AT send       4 "AT\r\n"
   936.515 AT read UNK   3 "AT\r"
   936.516 AT read OK    6 "\r\nOK\r\n"
   936.516 AT send       9 "AT+CGMM\r\n"
   936.521 AT read UNK   8 "AT+CGMM\r"
   936.522 AT read UNK  18 "\r\nSARA-R410M-02B\r\n"
   936.523 AT read OK    6 "\r\nOK\r\n"
   936.724 AT send       6 "ATE0\r\n"
   936.728 AT read UNK   5 "ATE0\r"
   936.729 AT read OK    6 "\r\nOK\r\n"
   936.729 AT send      11 "AT+CMEE=2\r\n"
   936.733 AT read OK    6 "\r\nOK\r\n"
   936.733 AT send      19 "AT+CMER=1,0,0,2,1\r\n"
   936.738 AT read OK    6 "\r\nOK\r\n"
   936.738 AT send      15 "AT+IPR=115200\r\n"
   936.744 AT read OK    6 "\r\nOK\r\n"
   936.844 AT send      10 "AT+CPIN?\r\n"
   936.849 AT read  +   16 "\r\n+CPIN: READY\r\n"
   936.850 AT read OK    6 "\r\nOK\r\n"


#9

Hey Sammy. Thanks for providing the logs. That I can see, the device is able to scan for towers, but never finds one it is able to negotiate with. I would certainly recommend reaching out to both TELUS and Bell and ask around coverage expectations in your area. I know that CAT M1 LTE rollouts are still fairly new for Canada and that coverage is still expanding all the time.