After 10AM EST every day, I can not retrieve my data from the Particle Cloud.
I am using Particle.publish to put the data there.
I have written a small program HTML program to retrieve the data.
It works great until the West Coast of the US wakes up and then performance either is terrible or non-existent.
How can I get around this? Is there someway or somewhere else I can publish the data?
Thank you.
Hi,
Can’t help specifically except to say that there seem to be some major outages on Particles networks at the moment - at least from here in the UK 
Cannot compile (dev or atom)
Particle List gives changing results of my devices - even though they are widely spaced apart (ie UK, and Florida
Publish seems (to me) to be still working though - even though a Particle List says my devices are offline - data still getting through to Librato :-O.
NB I don’t know where to request support for systems being down - the status page tells me everythig is tickety-boo :-O.
Graham
It would help if we had some code to look at, perhaps there’s an unnoticed issue in there(?)
Nope, not for my issues…its all back up and running again now. I did nothing at my end except to wait a while ;-)).
Rebooted my PC (just in case) and it was all still there.
Eventually it all stabilised again, all modules reporting in as expected, and all seems to be working again.
Did find one bizarre element however 
One of my photons consistently said it was Offline on particle list BUT it was reporting regularly to Librato - via my own server. Webhook sends the data to an Azure server and web code forwards to Librato (just haven’t written the database interface yet 
Also - I havd a UDP sender on there which sends me diagnostic data every few seconds or so - and that was coming through just fine. So my photon was up and running BUT the cloud said it wasn’t :-O.
So I sent it a remote reboot command (I use a function call to force a System.Reset). It came straight back up again, and the cloud said it was online and showed me all its vars and function.
So - i suspect that the cloud interface was simply wrongly, or maybe my photon wasn’t polling the cloud or somesuch (sorry I have no idea what the OS does as far as ‘talking’ to the cloud ;-)).
So - it would seem that although the device is operational, can access function calls, and can publish data regularly - the cloud still seems to think its offline :-O.
I would call this a bug ;-))
Hope its helpful…
NB If a Particle engineer wants it I can tell them the device ID etc. - just not via the forum
BR
Graham