I deployed a particle electron for 15 days so far in the field (System Firmware 0.6.1). The device starts up, takes a sensor measurement, publishes it to the cloud that is connected to a web-hook, and then goes into deep sleep mode for about 24 hours. (And by the way I’m using a 3rd party sim card). …

Hi @ScruffR ! First off, let me say that you are always an incredible help. I don’t think I would have been able to make it this far without the help you provide myself and others. Regarding this issue, let me recount the issue as I believe it lines up with the issue that @liddlem is having. Runnin…

Now, the first time this happened, I was not able to get to the device for a couple weeks. And after a few emails with Rick, I was trying random things and happened to remove the device from it’s product group. Maybe coincidentally, the device suddenly came back online (in that the publishes started…

I’ve seen random connection times from day to day. Sometimes its super fast and sometimes it takes 20 min’s for some reason. It always ends up working again eventually. A low battery is one reason I have seen the Electron not connect when a fresh battery seemed to connect quicker all else being the…

Thank you! I was hoping someone would have the exact same problem. What you have described is exactly what I’m dealing with, and I see it happen very often since I have 50+ devices in the field. I have another community post about it that is still somewhat unresolved here: connecting but not loggin…

Part of your problem is feeding the PMIC the 5v input on the Li battery input line. You need to drop this voltage to 3.6-3.8v to eliminate the possibility of this causing non-connection issues due to power from the PMIC cutting off which you have reported to be happening.

[image] Electron won't publish events Troubleshooting My electron was working properly publishing data every time I initiated an event from a DO Button. It has stopped publishing so I made a very simple program to test Particle.publish. Running this code I can watch the …

I saw your post about forcing a handshake and decided to give it a try. Was hopeful but if it didn’t resolve the issue for you, I’m less so. :frowning: I have no idea what these broker issues are. I’m assuming it has something to do with setting up two way authentication keys for the UDP connection…

I fixed that issue with the power, and it is still connecting with the cloud, but logging no data. @dcliff9 Yeah. I’m pretty sure it’s the Broker issue and something on the particle cloud end. It’s a weird error. if you read through this community post, they have the same issue… (won’t publish) . I…

Cool, just got an email that the cellular is down for now. I have seen the Electron stop sending data even though it looks like it is sending data before. A battery pull fixed the problem. Adding an external watchdog circuit to rest the unit every so often is not a bad idea either for these remote…

Yes, whenever I disconnect all power for 5+ seconds, and then press reset and boot up the device again, it seems to start working again (but if I have 30,000 devices I can’t be doing that) and also sometimes it will only continue reporting the data for a few more days.

Code Not Working after 15 Days in the Field

General

liddlem November 6, 2017, 8:53pm 26

This thread also includes an in-depth discussion on this. Seems to not be resolved and a frequent recurring problem for quite a few people.

Topic		Replies	Views
Again and again individual failures of Electrons Troubleshooting	13	2686	March 8, 2017
Electron online but not publishing / dropouts after certain time of usage Troubleshooting	45	4757	November 16, 2019
Electron data usage General	26	10424	February 25, 2016
Electron suddenly stopped connecting Hardware	36	6273	December 30, 2019
Electron not publishing after Sleep (Stop Mode) Troubleshooting	116	17984	May 29, 2016

Code Not Working after 15 Days in the Field

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