I updated my CLI to 1.44 this morning in hopes of fixing a different issue (I’ll post that separately after struggling a bit longer), and after running ‘particle doctor -v’ , I get the following error: C:\Users\xxxxx>particle device doctor -v The Device Doctor will put your device back into a healt…

And if someone has time to show me how to format the code in the post properly, feel free to chip in. Newb

[image] epbwhiz: if someone has time to show me how to format the code in the post properly, feel free to chip in You can use this button [image] to do that. If the code hilighting doesn't properly autodetect, you can add code modifiers like cpp, text, js, ... after the opening ``` symbols …

Thanks for help @ScruffR . Some additional info, all from v1.44 since I wasn’t able to find an older windows installer (recent ones pull latest from repo and just reinstalls). Doctor seems to be tripped up at identifying the device type. But ‘particle serial list’ returns Found 1 device connected…

System modul #1 - version 403 seems rather dated - it should be 1210 for latest official release v1.2.1. I’d first run a particle update with the device in DFU Mode before going any further.

Ok, I just did this and got more weird (worse) results - device is now in 10-red SOS mode. Here’s what it said when I ran update: C:\Users\xxxxx>particle update -v > Your device is ready for a system update. > This process should take about 30 seconds. Here it goes! ▌ Updating system firmware on…

Try reinstalling Tinker now via particle flash --usb tinker -v (in DFU Mode again). Then run particle serial inspect again.

Ok here’s the tinker flash C:\Users\xxxxx>particle flash --usb tinker -v dfu-util 0.8 Copyright 2005-2009 Weston Schmidt, Harald Welte and OpenMoko Inc. Copyright 2010-2014 Tormod Volden and Stefan Schmidt This program is Free Software and has ABSOLUTELY NO WARRANTY Please report bugs to dfu-util@…

Can you get the device into Safe Mode?

Hi everyone, I meet this issue also. I have updated the Particle-cli and the “doctor” command shows the same error. there is any solution?

No. I tried Mode/Reset button combo and it goes back to SOS. And tried particle usb safe-mode and get a no devices found message.

CLI 1.44.0 device doctor error

Firmware

ScruffR September 1, 2019, 4:55pm 13

If you cannot get your device out of that state it may be best to file a support ticket

CLI 1.44.0 flash --serial error

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CLI 1.44.0 device doctor error

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