This morning, I noticed that my Cellular devices are not able to send Webhooks to Ubidots today. I am trying to get a handle on where the problem is.
Here is a snippet from the console:
Usually, these reporting events go like clockwork but, this morning is is broken for about half of my devices. Specifically, I have never seen the error message “Sleeping, too many errors, please wait and try again”
I know that one source of error is when there is more than a 5 second delay between the web hook and the response from Ubidots. It does not look like this is an issue based on the Ubidots Status page for today.
Here is another snippet from the Particle console which shows that some web hooks are being responded to (code 201) and others are timing out.
So, to summarize:
- No change in the code
- This process happens every hour and, before this morning, is very reliable
- Both Ubidots and Particle show “green” system status
- Some devices are able to complete a web hook and some are not
What do you suggest for next steps in troubleshooting?