Is particle able to obtain cellular data usages of SIMs for more than a month? I am aware of the Cellular Data Usage tool in the docs (Cellular data usage | Troubleshooting | Particle) but this is currently capped to a maximum of 8 days.
Hi hutchsubs, I would recommend using our Service Agreements and Usage APIs to query for your usage data.
You’ll need to issue two API calls:
- Create a report
- Request the report
You may need to poll the request API multiple times, as the report takes time to generate.
Note there are separate API calls for either a User or an Organization — which one you use will depend on whether your device is in your Sandbox, or if it is claimed to a Growth/Enterprise organization.
Sure thing. May I ask why you are interested in data usage vs. tracking Data Operations?
We decided to track data usage as we noticed low monthly data operations but high cellular data. We determined the source to be from a 10-device fleet in a low cellular coverage area, where the reconnection attempts (handshakes and cloud posts) were burning through the allocated 100MB. We have edited some devices to publish with NO_ACK and decreased the cloud post frequency to see if this can help with the problem.
Appreciate the feedback. I will pass this along to our Product team.
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