We are running three prototype devices using Electrons (2G). Everything was functioning well until about 2 hours ago, which suddenly the Electrons started blinking green (with an occasional blinking white that quickly transitions to green). The Electrons are otherwise functional, but cannot connect to the cell network.
Everyone on our team continues to get cell service through our phones, but nothing through the Electron.
(The biggest surprise was that when we contacted Particle tech support - something we’ve never had to do or tried before - and we were told that it would take 3 business days to get back to us. Three days? Really? We have a team of 5 people who are pretty much blocked until this is resolved. Ugh.)
Anyway, we have reflashed firmware (user and system), power cycled the devices, the done ritual dances and incantations (although we have not set anything on fire - yet), but we still only have the blinking green light of doom. Again, this is not just one Electron; we had three functional units until a couple of hours ago, and they all went off the cell grid at pretty much the same time.