NOTE: I can’t seem to post to the troubleshooting catagory.
I had my new boron set up and paired to my account working great! I flashed a blink example from the cloud IDE and that also worked great.
Then I downloaded workbench and tried to flash the example sketch again, after following the instructions to set up local compiling. The boron never connected to a network again, just stuck flashing green.
I ran the test bin and got what is at the bottom of the post:
I have also tried to update the device os, downgrade it back to 2.0.0 (which it shipped with), and every other solution I could find. I unpaired it from my account and then when I have it in listen mode and use the android app I get “Sending bluetooth messages failed.”
I also can’t seem to get it to run in safe mode. It would never stay magenta, just immediately go back to flashing green.
Is there anything I can do? I’m at a total loss and have most of my day invested in this and I don’t particularly look forward to showing my boss my grand total of zero progress today, haha.
I can see that it seems like I have no signal where the unit sits but it literally was working just fine right before I flashed the firmware from the workbench.
0000015492 [app] INFO: Starting Tests!
0000015492 [app] INFO: Platform: Boron
0000015492 [app] INFO: Binary compiled for: 1.5.2
0000015493 [app] INFO: Cloud Debug Release 1.5.3
0000015493 [app] INFO: System version: 2.0.0
0000015494 [app] INFO: Device ID: e00fce6802a515d87a1b8639
0000015494 [app] INFO: Power source: USB Host
0000015495 [app] INFO: Battery state: disconnected, SoC: -1.00
0000015495 [app] INFO: This device could have Ethernet (is 3rd generation)
0000015496 [app] INFO: FEATURE_ETHERNET_DETECTION not enabled, so Ethernet will not be used (even i
0000023505 [app] INFO: deviceID: e00fce6802a515d87a1b8639
0000023506 [app] INFO: PMIC inputVoltageLimit: 3880 mV
0000023507 [app] INFO: PMIC inputCurrentLimit: 500 mA
0000023508 [app] INFO: PMIC minimumSystemVoltage: 3500 mV
0000023509 [app] INFO: PMIC chargeCurrentValue: 896 mA
0000023510 [app] INFO: PMIC chargeVoltageValue: 4112 mV
0000023510 [app] INFO: modem is not yet responding
0000023513 [system.nm] INFO: State changed: DISABLED -> IFACE_DOWN
0000023514 [system.nm] INFO: State changed: IFACE_DOWN -> IFACE_REQUEST_UP
0000023515 [net.pppncp] TRACE: PPP netif event from queue: 1
0000023516 [net.pppncp] TRACE: NCP event 3
0000023516 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000023517 [system.nm] INFO: State changed: IFACE_REQUEST_UP -> IFACE_UP
0000023517 [system.nm] TRACE: Interface 4 power state changed: 4
0000023518 [ncp.client] TRACE: Powering modem on
0000023528 [app] INFO: Still trying to connect to cellular 00:00
0000023529 [app] INFO: Power source: USB Host
0000023529 [app] INFO: Battery state: disconnected, SoC: -1.00
0000023668 [net.pppncp] TRACE: NCP event 3
0000023668 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000023669 [system.nm] TRACE: Interface 4 power state changed: 2
0000023669 [ncp.client] TRACE: Modem powered on
0000023669 [ncp.client] TRACE: Setting UART voltage translator state 1
0000023769 [ncp.client] TRACE: Setting UART voltage translator state 0
0000023869 [ncp.client] TRACE: Setting UART voltage translator state 1
0000024870 [ncp.at] TRACE: > AT
0000025870 [ncp.at] TRACE: > AT
0000026870 [ncp.at] TRACE: > AT
0000027870 [ncp.at] TRACE: > AT
0000028870 [ncp.at] TRACE: > AT
0000029870 [ncp.at] TRACE: > AT
0000030870 [ncp.at] TRACE: > AT
0000031870 [ncp.at] TRACE: > AT
0000032870 [ncp.at] TRACE: > AT
0000033870 [ncp.at] TRACE: > AT
0000034871 [ncp.at] TRACE: > AT
0000035871 [ncp.at] TRACE: > AT
0000036872 [ncp.at] TRACE: > AT
0000037873 [ncp.at] TRACE: > AT
0000038874 [ncp.at] TRACE: > AT
0000039875 [ncp.client] ERROR: No response from NCP
0000039876 [ncp.client] TRACE: Setting UART voltage translator state 0
0000039876 [ncp.client] TRACE: Hard resetting the modem
0000039876 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000080877 [net.pppncp] TRACE: NCP event 3
0000080878 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000080878 [system.nm] TRACE: Interface 4 power state changed: 1
0000080878 [ncp.client] TRACE: Deinit modem serial.
0000080879 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000080880 [app] INFO: modem is not yet responding
0000080880 [app] INFO: Still trying to connect to cellular 00:57
0000080880 [app] INFO: Power source: USB Host
0000080881 [app] INFO: Battery state: disconnected, SoC: -1.00
0000080896 [app] INFO: modem is not yet responding
0000080979 [net.pppncp] TRACE: NCP event 3
0000080980 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000080980 [system.nm] TRACE: Interface 4 power state changed: 4
0000080980 [ncp.client] TRACE: Powering modem on
0000081130 [net.pppncp] TRACE: NCP event 3
0000081131 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000081131 [system.nm] TRACE: Interface 4 power state changed: 2
0000081131 [ncp.client] TRACE: Modem powered on
0000081132 [ncp.client] TRACE: Setting UART voltage translator state 1
0000081231 [ncp.client] TRACE: Setting UART voltage translator state 0
0000081331 [ncp.client] TRACE: Setting UART voltage translator state 1
0000082332 [ncp.at] TRACE: > AT
0000083333 [ncp.at] TRACE: > AT
0000084334 [ncp.at] TRACE: > AT
0000085335 [ncp.at] TRACE: > AT
0000086336 [ncp.at] TRACE: > AT
0000087337 [ncp.at] TRACE: > AT
0000088338 [ncp.at] TRACE: > AT
0000089340 [ncp.at] TRACE: > AT
0000090341 [ncp.at] TRACE: > AT
0000090880 [app] INFO: Still trying to connect to cellular 01:07
0000090880 [app] INFO: Power source: USB Host
0000090880 [app] INFO: Battery state: disconnected, SoC: -1.00
0000091343 [ncp.at] TRACE: > AT
0000092345 [ncp.at] TRACE: > AT
0000093345 [ncp.at] TRACE: > AT
0000094345 [ncp.at] TRACE: > AT
0000095345 [ncp.at] TRACE: > AT
0000096345 [ncp.at] TRACE: > AT
0000097345 [ncp.client] ERROR: No response from NCP
0000097345 [ncp.client] TRACE: Setting UART voltage translator state 0
0000097345 [ncp.client] TRACE: Hard resetting the modem
0000097346 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000138347 [net.pppncp] TRACE: NCP event 3
0000138347 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000138347 [system.nm] TRACE: Interface 4 power state changed: 1
0000138348 [ncp.client] TRACE: Deinit modem serial.
0000138349 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000138349 [app] INFO: modem is not yet responding
0000138349 [app] INFO: Still trying to connect to cellular 01:54
0000138350 [app] INFO: Power source: USB Host
0000138350 [app] INFO: Battery state: disconnected, SoC: -1.00
0000138366 [app] INFO: modem is not yet responding
0000138449 [net.pppncp] TRACE: NCP event 3
0000138449 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000138449 [system.nm] TRACE: Interface 4 power state changed: 4
0000138450 [ncp.client] TRACE: Powering modem on
0000138600 [net.pppncp] TRACE: NCP event 3
0000138600 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000138600 [system.nm] TRACE: Interface 4 power state changed: 2
0000138601 [ncp.client] TRACE: Modem powered on
0000138601 [ncp.client] TRACE: Setting UART voltage translator state 1
0000138701 [ncp.client] TRACE: Setting UART voltage translator state 0
0000138801 [ncp.client] TRACE: Setting UART voltage translator state 1
0000139802 [ncp.at] TRACE: > AT
0000140802 [ncp.at] TRACE: > AT
0000141802 [ncp.at] TRACE: > AT
0000142802 [ncp.at] TRACE: > AT
0000143802 [ncp.at] TRACE: > AT
0000144802 [ncp.at] TRACE: > AT
0000145802 [ncp.at] TRACE: > AT
0000146802 [ncp.at] TRACE: > AT
0000147802 [ncp.at] TRACE: > AT
0000148349 [app] INFO: Still trying to connect to cellular 02:04
0000148349 [app] INFO: Power source: USB Host
0000148349 [app] INFO: Battery state: disconnected, SoC: -1.00
0000148802 [ncp.at] TRACE: > AT
0000149802 [ncp.at] TRACE: > AT
0000150803 [ncp.at] TRACE: > AT
0000151803 [ncp.at] TRACE: > AT
0000152803 [ncp.at] TRACE: > AT
0000153803 [ncp.at] TRACE: > AT
0000154803 [ncp.client] ERROR: No response from NCP
0000154803 [ncp.client] TRACE: Setting UART voltage translator state 0
0000154804 [ncp.client] TRACE: Hard resetting the modem
0000154804 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000195805 [net.pppncp] TRACE: NCP event 3
0000195805 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000195806 [system.nm] TRACE: Interface 4 power state changed: 1
0000195806 [ncp.client] TRACE: Deinit modem serial.
0000195807 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000195807 [app] INFO: modem is not yet responding
0000195808 [app] INFO: Still trying to connect to cellular 02:52
0000195808 [app] INFO: Power source: USB Host
0000195809 [app] INFO: Battery state: disconnected, SoC: -1.00
0000195824 [app] INFO: modem is not yet responding
0000195907 [net.pppncp] TRACE: NCP event 3
0000195907 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000195908 [system.nm] TRACE: Interface 4 power state changed: 4
0000195908 [ncp.client] TRACE: Powering modem on
0000196058 [net.pppncp] TRACE: NCP event 3
0000196058 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000196059 [system.nm] TRACE: Interface 4 power state changed: 2
0000196059 [ncp.client] TRACE: Modem powered on
0000196059 [ncp.client] TRACE: Setting UART voltage translator state 1
0000196159 [ncp.client] TRACE: Setting UART voltage translator state 0
0000196259 [ncp.client] TRACE: Setting UART voltage translator state 1
0000197260 [ncp.at] TRACE: > AT
0000198260 [ncp.at] TRACE: > AT
0000199260 [ncp.at] TRACE: > AT
0000200260 [ncp.at] TRACE: > AT
0000201261 [ncp.at] TRACE: > AT
0000202261 [ncp.at] TRACE: > AT
0000203262 [ncp.at] TRACE: > AT
0000204263 [ncp.at] TRACE: > AT
0000205264 [ncp.at] TRACE: > AT
0000205808 [app] INFO: Still trying to connect to cellular 03:02
0000205808 [app] INFO: Power source: USB Host
0000205808 [app] INFO: Battery state: disconnected, SoC: -1.00
0000206265 [ncp.at] TRACE: > AT
0000207267 [ncp.at] TRACE: > AT
0000208267 [ncp.at] TRACE: > AT
0000209268 [ncp.at] TRACE: > AT
0000210269 [ncp.at] TRACE: > AT
0000211270 [ncp.at] TRACE: > AT
0000212271 [ncp.client] ERROR: No response from NCP
0000212272 [ncp.client] TRACE: Setting UART voltage translator state 0
0000212272 [ncp.client] TRACE: Hard resetting the modem
0000212272 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000253273 [net.pppncp] TRACE: NCP event 3
0000253274 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000253274 [system.nm] TRACE: Interface 4 power state changed: 1
0000253274 [ncp.client] TRACE: Deinit modem serial.
0000253275 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000253276 [app] INFO: modem is not yet responding
0000253276 [app] INFO: Still trying to connect to cellular 03:49
0000253277 [app] INFO: Power source: USB Host
0000253277 [app] INFO: Battery state: disconnected, SoC: -1.00
0000253292 [app] INFO: modem is not yet responding
0000253375 [net.pppncp] TRACE: NCP event 3
0000253376 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000253376 [system.nm] TRACE: Interface 4 power state changed: 4
0000253377 [ncp.client] TRACE: Powering modem on
0000253526 [net.pppncp] TRACE: NCP event 3
0000253527 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000253527 [system.nm] TRACE: Interface 4 power state changed: 2
0000253527 [ncp.client] TRACE: Modem powered on
0000253528 [ncp.client] TRACE: Setting UART voltage translator state 1
0000253627 [ncp.client] TRACE: Setting UART voltage translator state 0
0000253727 [ncp.client] TRACE: Setting UART voltage translator state 1
0000254729 [ncp.at] TRACE: > AT
0000255730 [ncp.at] TRACE: > AT
0000256731 [ncp.at] TRACE: > AT
0000257733 [ncp.at] TRACE: > AT
0000258733 [ncp.at] TRACE: > AT
0000259733 [ncp.at] TRACE: > AT
0000260733 [ncp.at] TRACE: > AT
0000261733 [ncp.at] TRACE: > AT
0000262733 [ncp.at] TRACE: > AT
0000263276 [app] INFO: Still trying to connect to cellular 03:59
0000263276 [app] INFO: Power source: USB Host
0000263276 [app] INFO: Battery state: disconnected, SoC: -1.00
0000264733 [ncp.at] TRACE: > AT
0000266733 [ncp.at] TRACE: > AT
0000267733 [ncp.at] TRACE: > AT
0000268733 [ncp.at] TRACE: > AT
0000269733 [ncp.client] ERROR: No response from NCP
0000269733 [ncp.client] TRACE: Setting UART voltage translator state 0
0000269733 [ncp.client] TRACE: Hard resetting the modem
0000269734 [ncp.client] TRACE: Modem waiting up to 30s to power off with PWR_UC...
0000310735 [net.pppncp] TRACE: NCP event 3
0000310735 [system.nm] TRACE: Interface 4 power state changed: 1
0000310736 [ncp.client] TRACE: Deinit modem serial.
0000310737 [net.pppncp] ERROR: Failed to initialize cellular NCP client: -210
0000310737 [app] INFO: modem is not yet responding
0000310738 [app] INFO: Still trying to connect to cellular 04:47
0000310738 [app] INFO: Power source: USB Host
0000310738 [app] INFO: Battery state: disconnected, SoC: -1.00
0000310754 [app] INFO: modem is not yet responding
0000310837 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000310838 [ncp.client] TRACE: Powering modem on
0000310988 [net.pppncp] TRACE: NCP event 3
0000310988 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000310988 [system.nm] TRACE: Interface 4 power state changed: 2
0000310989 [ncp.client] TRACE: Modem powered on
0000311089 [ncp.client] TRACE: Setting UART voltage translator state 0
0000312190 [ncp.at] TRACE: > AT
0000314190 [ncp.at] TRACE: > AT
0000315190 [ncp.at] TRACE: > AT
0000317190 [ncp.at] TRACE: > AT
0000318190 [ncp.at] TRACE: > AT
0000320190 [ncp.at] TRACE: > AT
0000320737 [app] INFO: Battery state: disconnected, SoC: -1.00