B404x Slow Connectivity

Hello,

Is anyone else having issues with the new B404x modules taking up to a few days to be registered with the cell towers? I have attached the device doctor logs here. This is the third device that I have had this issue with.

I am also wondering if this could be an onboarding issue. I have been going through products-> product → devices → Add devices. It says the SIM is active, but seems to not truly be able to connect for at least a couple of days.

Thank you! Here is the log with device ID redacted.

`Modem Firmware Version: 03.15
Power Supply: Unknown
Battery: Unknown
Battery SoC: -1
Country: 
Carrier: 
Access Technology: 
Band: 
Cellular Global Identity: 
0000000305 [system.nm] TRACE: Request to power on the interface
0000000305 [ncp.client] TRACE: Powering modem on, ncpId: 0x47
0000000305 [ncp.client] TRACE: Modem already on
0000000306 [ncp.client] TRACE: Setting UART voltage translator state 1
0000000307 [system.nm] INFO: State changed: DISABLED -> IFACE_DOWN
0000000406 [ncp.client] TRACE: Setting UART voltage translator state 0
0000000506 [ncp.client] TRACE: Setting UART voltage translator state 1
0000000506 [ncp.client] TRACE: Muxer is not currently running
0000000507 [ncp.client] TRACE: Initialized muxer @ 460800 baudrate
0000000507 [mux] INFO: Starting GSM07.10 muxer
0000000509 [mux] INFO: GSM07.10 muxer thread started
0000000511 [ncp.client] TRACE: Resumed muxed session
0000000512 [mux] INFO: Openning mux channel 1
0000000563 [ncp.at] TRACE: > AT
0000000567 [ncp.at] TRACE: < OK
0000000567 [ncp.client] TRACE: NCP ready to accept AT commands
0000000568 [ncp.at] TRACE: > AT
0000000570 [ncp.at] TRACE: < OK
0000000571 [ncp.at] TRACE: > ATI9
0000000575 [ncp.at] TRACE: < OK
0000000575 [ncp.client] TRACE: App firmware: 1
0000000576 [ncp.at] TRACE: > AT+UGPIOC?
0000000580 [ncp.at] TRACE: < +UGPIOC:
0000000586 [ncp.at] TRACE: < OK
0000000586 [ncp.at] TRACE: > AT+UGPIOR=23
0000000590 [ncp.at] TRACE: < +UGPIOR: 23,1
0000000590 [ncp.at] TRACE: < OK
0000000591 [ncp.client] INFO: Using internal SIM card
0000000592 [ncp.at] TRACE: > AT+CPIN?
0000000596 [ncp.at] TRACE: < +CPIN: READY
0000000596 [ncp.at] TRACE: < OK
0000000597 [ncp.at] TRACE: > AT+CCID
0000000638 [ncp.at] TRACE: < +CCID: 89883070000023329459
0000000639 [ncp.at] TRACE: < OK
0000000639 [ncp.at] TRACE: > AT+IFC?
0000000643 [ncp.at] TRACE: < +IFC: 2,2
0000000643 [ncp.at] TRACE: < OK
0000000644 [ncp.at] TRACE: > AT+IFC=2,2
0000000647 [ncp.at] TRACE: < OK
0000000648 [ncp.at] TRACE: > AT
0000000651 [ncp.at] TRACE: < OK
0000000652 [ncp.at] TRACE: > AT+CCID
0000000675 [ncp.at] TRACE: < +CCID: 89883070000023329459
0000000676 [ncp.at] TRACE: < OK
0000000677 [ncp.at] TRACE: > AT+UMNOPROF?
0000000682 [ncp.at] TRACE: < +UMNOPROF: 100
0000000682 [ncp.at] TRACE: < OK
0000000683 [ncp.at] TRACE: > AT+UBANDMASK?
0000000687 [ncp.at] TRACE: < +UBANDMASK: 0,6170,0
0000000688 [ncp.at] TRACE: < OK
0000000688 [ncp.at] TRACE: > AT+COPS=3,2
0000000691 [ncp.at] TRACE: < OK
0000000692 [ncp.at] TRACE: > AT+CGEREP=1,0
0000000695 [ncp.at] TRACE: < OK
0000000696 [ncp.at] TRACE: > AT+URAT?
0000000700 [ncp.at] TRACE: < +URAT: 7
0000000700 [ncp.at] TRACE: < OK
0000000701 [ncp.at] TRACE: > AT+CPSMS?
0000000706 [ncp.at] TRACE: < +CPSMS: 0,,,"00010011","00000011"
0000000706 [ncp.at] TRACE: < OK
0000000707 [ncp.at] TRACE: > AT+CEDRXS?
0000000711 [ncp.at] TRACE: < +CEDRXS: 4,"0000"
0000000712 [ncp.at] TRACE: < OK
0000000712 [mux] INFO: Mux channel 1 already opened
0000000713 [ncp.at] TRACE: > AT
0000000716 [ncp.at] TRACE: < OK
0000000716 [ncp.client] TRACE: NCP state changed: 1
0000000717 [net.pppncp] TRACE: NCP event 1
0000000720 [app] INFO: cellular is on
0000000722 [ncp.at] TRACE: > AT+CCID
0000000745 [ncp.at] TRACE: < +CCID: 89883070000023329459
0000000747 [ncp.at] TRACE: < OK
0000000749 [ncp.at] TRACE: > AT+CGMI
0000000753 [ncp.at] TRACE: < OK
0000000755 [ncp.at] TRACE: > AT+CGMM
0000000759 [ncp.at] TRACE: < OK
0000000761 [ncp.at] TRACE: > AT+CGMR
0000000766 [ncp.at] TRACE: < OK
0000000768 [ncp.at] TRACE: > AT+CGSN
0000000772 [ncp.at] TRACE: < OK
0000005322 [app] INFO: Auto-connect disabled
0000005753 [ncp.at] TRACE: > AT+CFUN?
0000005757 [ncp.at] TRACE: < +CFUN: 1,7
0000005757 [ncp.at] TRACE: < OK
0000005759 [ncp.at] TRACE: > AT+CCID
0000005782 [ncp.at] TRACE: < +CCID: 89883070000023329459
0000005784 [ncp.at] TRACE: < OK
0000005785 [ncp.at] TRACE: > AT+CGSN
0000005788 [ncp.at] TRACE: < OK
0000005790 [ncp.at] TRACE: > ATI9
0000005794 [ncp.at] TRACE: < OK
0000006325 [system.nm] INFO: State changed: IFACE_DOWN -> IFACE_REQUEST_UP
0000006328 [net.ppp.client] TRACE: PPP thread event ADM_UP data=0
0000006328 [net.ppp.client] TRACE: State NONE -> READY
0000006329 [ncp.at] TRACE: > AT+CFUN?
0000006331 [system.nm] INFO: State changed: IFACE_REQUEST_UP -> IFACE_UP
0000006333 [ncp.at] TRACE: < +CFUN: 1,7
0000006333 [ncp.at] TRACE: < OK
0000006334 [ncp.at] TRACE: > AT+CCID
0000006357 [ncp.at] TRACE: < +CCID: 89883070000023329459
0000006358 [ncp.at] TRACE: < OK
0000006359 [ncp.at] TRACE: > AT+CGDCONT?
0000006364 [ncp.at] TRACE: < +CGDCONT: 1,"IP","super","0.0.0.0",0,0,0,2,0,0,0,0,0,0,0
0000006365 [ncp.at] TRACE: < OK
0000006365 [ncp.at] TRACE: > AT+CFUN?
0000006369 [ncp.at] TRACE: < +CFUN: 1,7
0000006369 [ncp.at] TRACE: < OK
0000006370 [ncp.at] TRACE: > AT+CEREG=2
0000006373 [ncp.at] TRACE: < OK
0000006374 [ncp.client] TRACE: NCP connection state changed: 1
0000006374 [net.pppncp] TRACE: NCP event 2
0000006374 [net.pppncp] TRACE: State changed event: 1
0000006375 [ncp.at] TRACE: > AT+COPS?
0000006376 [net.ppp.client] TRACE: PPP thread event LOWER_DOWN data=0
0000006379 [ncp.at] TRACE: < +COPS: 0
0000006380 [ncp.at] TRACE: < OK
0000006380 [ncp.at] TRACE: > AT+CEREG?
0000006384 [ncp.at] TRACE: < +CEREG: 2,0
0000006384 [ncp.at] TRACE: < OK
0000021384 [ncp.at] TRACE: > AT+CEREG?
0000021388 [ncp.at] TRACE: < +CEREG: 2,0
0000021388 [ncp.at] TRACE: < OK
0000021389 [ncp.at] TRACE: > AT+UCGED?
0000021396 [ncp.at] TRACE: < +UCGED: 2
0000021397 [ncp.at] TRACE: < OK
0000036397 [ncp.at] TRACE: > AT+CEREG?
0000036401 [ncp.at] TRACE: < +CEREG: 2,0
0000036401 [ncp.at] TRACE: < OK
0000036402 [ncp.at] TRACE: > AT+UCGED?
0000036409 [ncp.at] TRACE: < +UCGED: 2
0000036410 [ncp.at] TRACE: < OK
0000051410 [ncp.at] TRACE: > AT+CEREG?
0000051414 [ncp.at] TRACE: < +CEREG: 2,0
0000051414 [ncp.at] TRACE: < OK
0000051415 [ncp.at] TRACE: > AT+UCGED?
0000051422 [ncp.at] TRACE: < +UCGED: 2
0000051423 [ncp.at] TRACE: < OK
0000066423 [ncp.at] TRACE: > AT+CIMI
0000066510 [ncp.at] TRACE: < OK
0000066511 [ncp.at] TRACE: > AT+CEREG?
0000066514 [ncp.at] TRACE: < +CEREG: 2,0
0000066515 [ncp.at] TRACE: < OK
0000066516 [ncp.at] TRACE: > AT+UCGED?
0000066522 [ncp.at] TRACE: < +UCGED: 2
0000066524 [ncp.at] TRACE: < OK
0000081524 [ncp.at] TRACE: > AT+CEREG?
0000081528 [ncp.at] TRACE: < +CEREG: 2,0
0000081528 [ncp.at] TRACE: < OK
0000081529 [ncp.at] TRACE: > AT+UCGED?
0000081535 [ncp.at] TRACE: < +UCGED: 2
0000081536 [ncp.at] TRACE: < OK
0000096537 [ncp.at] TRACE: > AT+CEREG?
0000096540 [ncp.at] TRACE: < +CEREG: 2,0
0000096541 [ncp.at] TRACE: < OK
0000096542 [ncp.at] TRACE: > AT+UCGED?
0000096548 [ncp.at] TRACE: < +UCGED: 2
0000096549 [ncp.at] TRACE: < OK
0000111550 [ncp.at] TRACE: > AT+CEREG?
0000111553 [ncp.at] TRACE: < +CEREG: 2,0
0000111554 [ncp.at] TRACE: < OK
0000111554 [ncp.at] TRACE: > AT+UCGED?
0000111561 [ncp.at] TRACE: < +UCGED: 2
0000111562 [ncp.at] TRACE: < OK
0000126563 [ncp.at] TRACE: > AT+CIMI
0000126588 [ncp.at] TRACE: < OK
0000126589 [ncp.at] TRACE: > AT+CEREG?
0000126592 [ncp.at] TRACE: < +CEREG: 2,0
0000126593 [ncp.at] TRACE: < OK
0000126593 [ncp.at] TRACE: > AT+UCGED?
0000126600 [ncp.at] TRACE: < +UCGED: 2
0000126601 [ncp.at] TRACE: < OK
0000141602 [ncp.at] TRACE: > AT+CEREG?
0000141606 [ncp.at] TRACE: < +CEREG: 2,0
0000141607 [ncp.at] TRACE: < OK
0000141607 [ncp.at] TRACE: > AT+UCGED?
0000141614 [ncp.at] TRACE: < +UCGED: 2
0000141615 [ncp.at] TRACE: < OK
0000156616 [ncp.at] TRACE: > AT+CEREG?
0000156620 [ncp.at] TRACE: < +CEREG: 2,0
0000156621 [ncp.at] TRACE: < OK
0000156621 [ncp.at] TRACE: > AT+UCGED?
0000156628 [ncp.at] TRACE: < +UCGED: 2
0000156629 [ncp.at] TRACE: < OK
0000171629 [ncp.at] TRACE: > AT+CEREG?
0000171633 [ncp.at] TRACE: < +CEREG: 2,0
0000171633 [ncp.at] TRACE: < OK
0000171634 [ncp.at] TRACE: > AT+UCGED?
0000171641 [ncp.at] TRACE: < +UCGED: 2
0000171642 [ncp.at] TRACE: < OK
0000186642 [ncp.at] TRACE: > AT+CIMI
0000186668 [ncp.at] TRACE: < OK
0000186669 [ncp.at] TRACE: > AT+CEREG?
0000186674 [ncp.at] TRACE: < +CEREG: 2,0
0000186674 [ncp.at] TRACE: < OK
0000186675 [ncp.at] TRACE: > AT+UCGED?
0000186681 [ncp.at] TRACE: < +UCGED: 2
0000186682 [ncp.at] TRACE: < OK
0000201682 [ncp.at] TRACE: > AT+CEREG?
0000201686 [ncp.at] TRACE: < +CEREG: 2,0
0000201686 [ncp.at] TRACE: < OK
0000201687 [ncp.at] TRACE: > AT+UCGED?
0000201694 [ncp.at] TRACE: < +UCGED: 2
0000201695 [ncp.at] TRACE: < OK
0000216695 [ncp.at] TRACE: > AT+CEREG?
0000216699 [ncp.at] TRACE: < +CEREG: 2,0
0000216699 [ncp.at] TRACE: < OK
0000216700 [ncp.at] TRACE: > AT+UCGED?
0000216707 [ncp.at] TRACE: < +UCGED: 2
0000216708 [ncp.at] TRACE: < OK
0000231708 [ncp.at] TRACE: > AT+CEREG?
0000231712 [ncp.at] TRACE: < +CEREG: 2,0
0000231712 [ncp.at] TRACE: < OK
0000231713 [ncp.at] TRACE: > AT+UCGED?
0000231720 [ncp.at] TRACE: < +UCGED: 2
0000231721 [ncp.at] TRACE: < OK
0000246721 [ncp.at] TRACE: > AT+CIMI
0000246747 [ncp.at] TRACE: < OK
0000246747 [ncp.at] TRACE: > AT+CEREG?
0000246751 [ncp.at] TRACE: < +CEREG: 2,0
0000246751 [ncp.at] TRACE: < OK
0000246752 [ncp.at] TRACE: > AT+UCGED?
0000246759 [ncp.at] TRACE: < +UCGED: 2
0000246760 [ncp.at] TRACE: < OK
0000261760 [ncp.at] TRACE: > AT+CEREG?
0000261764 [ncp.at] TRACE: < +CEREG: 2,0
0000261764 [ncp.at] TRACE: < OK
0000261765 [ncp.at] TRACE: > AT+UCGED?
0000261772 [ncp.at] TRACE: < +UCGED: 2
0000261773 [ncp.at] TRACE: < OK
0000276773 [ncp.at] TRACE: > AT+CEREG?
0000276777 [ncp.at] TRACE: < +CEREG: 2,0
0000276777 [ncp.at] TRACE: < OK
0000276778 [ncp.at] TRACE: > AT+UCGED?
0000276785 [ncp.at] TRACE: < +UCGED: 2
0000276786 [ncp.at] TRACE: < OK
0000291786 [ncp.at] TRACE: > AT+CEREG?
0000291790 [ncp.at] TRACE: < +CEREG: 2,0
0000291790 [ncp.at] TRACE: < OK
0000291791 [ncp.at] TRACE: > AT+UCGED?
0000291797 [ncp.at] TRACE: < +UCGED: 2
0000291799 [ncp.at] TRACE: < OK
0000306399 [ncp.client] TRACE: Sticky not registering EPS state for 300 s, PLMN reselection
0000306399 [ncp.at] TRACE: > AT+COPS=0,2
0000372131 [ncp.at] TRACE: < ERROR
0000372132 [ncp.at] TRACE: > AT+CIMI
0000372133 [ncp.at] TRACE: < +CEREG: 3
0000372158 [ncp.at] TRACE: < OK
0000372159 [ncp.at] TRACE: > AT+CEREG?
0000372163 [ncp.at] TRACE: < +CEREG: 2,3
0000372163 [ncp.at] TRACE: < OK
0000372164 [ncp.at] TRACE: > AT+UCGED?
0000372171 [ncp.at] TRACE: < +UCGED: 2
0000372172 [ncp.at] TRACE: < OK
0000387173 [ncp.at] TRACE: > AT+CEREG?
0000387177 [ncp.at] TRACE: < +CEREG: 2,3
0000387178 [ncp.at] TRACE: < OK
0000387178 [ncp.at] TRACE: > AT+UCGED?
0000387185 [ncp.at] TRACE: < +UCGED: 2
0000387186 [ncp.at] TRACE: < OK
0000402187 [ncp.client] TRACE: Sticky EPS denied state for 30 s, RF reset
0000402187 [ncp.at] TRACE: > AT+CFUN=0
0000402198 [ncp.at] TRACE: < OK
0000402199 [ncp.at] TRACE: > AT+CFUN=1
0000402199 [ncp.at] TRACE: < +CEREG: 0
0000402273 [ncp.at] TRACE: < OK
0000402273 [ncp.at] TRACE: > AT+CEREG?
0000402278 [ncp.at] TRACE: < +CEREG: 2,0
0000402278 [ncp.at] TRACE: < OK
0000402279 [ncp.at] TRACE: > AT+UCGED?
0000402286 [ncp.at] TRACE: < +UCGED: 2
0000402287 [ncp.at] TRACE: < OK
0000417287 [ncp.at] TRACE: > AT+CEREG?
0000417291 [ncp.at] TRACE: < +CEREG: 2,0
0000417291 [ncp.at] TRACE: < OK
0000417292 [ncp.at] TRACE: > AT+UCGED?
0000417299 [ncp.at] TRACE: < +UCGED: 2
0000417300 [ncp.at] TRACE: < OK
0000432201 [ncp.at] TRACE: > AT+CIMI
0000432227 [ncp.at] TRACE: < OK
0000432327 [ncp.at] TRACE: > AT+CEREG?
0000432331 [ncp.at] TRACE: < +CEREG: 2,0
0000432331 [ncp.at] TRACE: < OK
0000432332 [ncp.at] TRACE: > AT+UCGED?
0000432339 [ncp.at] TRACE: < +UCGED: 2
0000432340 [ncp.at] TRACE: < OK
0000434141 [ncp.at] TRACE: < +CEREG: 3
0000447341 [ncp.at] TRACE: > AT+CEREG?
0000447345 [ncp.at] TRACE: < +CEREG: 2,3
0000447345 [ncp.at] TRACE: < OK
0000447346 [ncp.at] TRACE: > AT+UCGED?
0000447353 [ncp.at] TRACE: < +UCGED: 2
0000447354 [ncp.at] TRACE: < OK
0000462354 [ncp.at] TRACE: > AT+CEREG?
0000462358 [ncp.at] TRACE: < +CEREG: 2,3
0000462358 [ncp.at] TRACE: < OK
0000462359 [ncp.at] TRACE: > AT+UCGED?
0000462366 [ncp.at] TRACE: < +UCGED: 2
0000462367 [ncp.at] TRACE: < OK
0000477367 [ncp.at] TRACE: > AT+CEREG?
0000477371 [ncp.at] TRACE: < +CEREG: 2,3
0000477371 [ncp.at] TRACE: < OK
0000477372 [ncp.at] TRACE: > AT+UCGED?
0000477379 [ncp.at] TRACE: < +UCGED: 2
0000477380 [ncp.at] TRACE: < OK
0000479180 [ncp.client] TRACE: Sticky EPS denied state for 45 s, RF reset
0000479180 [ncp.at] TRACE: > AT+CFUN=0
0000479192 [ncp.at] TRACE: < OK
0000479193 [ncp.at] TRACE: > AT+CFUN=1
0000479194 [ncp.at] TRACE: < +CEREG: 0
0000479267 [ncp.at] TRACE: < OK
0000492268 [ncp.at] TRACE: > AT+CIMI
0000492294 [ncp.at] TRACE: < OK
0000492394 [ncp.at] TRACE: > AT+CEREG?
0000492398 [ncp.at] TRACE: < +CEREG: 2,0
0000492398 [ncp.at] TRACE: < OK
0000492399 [ncp.at] TRACE: > AT+UCGED?
0000492406 [ncp.at] TRACE: < +UCGED: 2
0000492407 [ncp.at] TRACE: < OK
0000507407 [ncp.at] TRACE: > AT+CEREG?
0000507411 [ncp.at] TRACE: < +CEREG: 2,0
0000507411 [ncp.at] TRACE: < OK
0000507412 [ncp.at] TRACE: > AT+UCGED?
0000507419 [ncp.at] TRACE: < +UCGED: 2
0000507420 [ncp.at] TRACE: < OK
0000510320 [ncp.at] TRACE: < +CEREG: 3
0000522420 [ncp.at] TRACE: > AT+CEREG?
0000522424 [ncp.at] TRACE: < +CEREG: 2,3
0000522424 [ncp.at] TRACE: < OK
0000522425 [ncp.at] TRACE: > AT+UCGED?
0000522432 [ncp.at] TRACE: < +UCGED: 2
0000522433 [ncp.at] TRACE: < OK
0000537433 [ncp.at] TRACE: > AT+CEREG?
0000537437 [ncp.at] TRACE: < +CEREG: 2,3
0000537437 [ncp.at] TRACE: < OK
0000537438 [ncp.at] TRACE: > AT+UCGED?
0000537444 [ncp.at] TRACE: < +UCGED: 2
0000537446 [ncp.at] TRACE: < OK
0000552346 [ncp.at] TRACE: > AT+CIMI
0000552371 [ncp.at] TRACE: < OK
0000552472 [ncp.at] TRACE: > AT+CEREG?
0000552475 [ncp.at] TRACE: < +CEREG: 2,3
0000552476 [ncp.at] TRACE: < OK
0000552476 [ncp.at] TRACE: > AT+UCGED?
0000552483 [ncp.at] TRACE: < +UCGED: 2
0000552485 [ncp.at] TRACE: < OK
0000567485 [ncp.at] TRACE: > AT+CEREG?
0000567488 [ncp.at] TRACE: < +CEREG: 2,3
0000567489 [ncp.at] TRACE: < OK
0000567489 [ncp.at] TRACE: > AT+UCGED?
0000567496 [ncp.at] TRACE: < +UCGED: 2
0000567498 [ncp.at] TRACE: < OK
0000570398 [ncp.client] TRACE: Sticky EPS denied state for 60 s, RF reset
0000570398 [ncp.at] TRACE: > AT+CFUN=0
0000570411 [ncp.at] TRACE: < OK
0000570411 [ncp.at] TRACE: > AT+CFUN=1
0000570412 [ncp.at] TRACE: < +CEREG: 0
0000570487 [ncp.at] TRACE: < OK
0000582587 [ncp.at] TRACE: > AT+CEREG?
0000582591 [ncp.at] TRACE: < +CEREG: 2,0
0000582592 [ncp.at] TRACE: < OK
0000582592 [ncp.at] TRACE: > AT+UCGED?
0000582599 [ncp.at] TRACE: < +UCGED: 2
0000582601 [ncp.at] TRACE: < OK
0000592801 [ncp.at] TRACE: < +CEREG: 3
0000597601 [ncp.at] TRACE: > AT+CEREG?
0000597605 [ncp.at] TRACE: < +CEREG: 2,3
0000597606 [ncp.at] TRACE: < OK
0000597606 [ncp.at] TRACE: > AT+UCGED?
0000597613 [ncp.at] TRACE: < +UCGED: 2
0000597614 [ncp.at] TRACE: < OK
0000612415 [ncp.at] TRACE: > AT+CIMI
0000612441 [ncp.at] TRACE: < OK
0000612642 [ncp.at] TRACE: > AT+CEREG?
0000612646 [ncp.at] TRACE: < +CEREG: 2,3
0000612646 [ncp.at] TRACE: < OK
0000612647 [ncp.at] TRACE: > AT+UCGED?
0000612654 [ncp.at] TRACE: < +UCGED: 2
0000612656 [ncp.at] TRACE: < OK
0000612656 [ncp.client] WARN: Resetting the modem due to the network registration timeout
0000612657 [ncp.client] TRACE: NCP connection state changed: 0
0000612657 [net.pppncp] TRACE: NCP event 2
0000612657 [net.pppncp] TRACE: State changed event: 0
0000612658 [net.ppp.client] TRACE: PPP thread event LOWER_DOWN data=0
0000612658 [ncp.client] TRACE: NCP state changed: 0
0000612658 [net.pppncp] TRACE: NCP event 1
0000612659 [mux] INFO: Stopping GSM07.10 muxer
0000612659 [mux] INFO: Gracefully stopping GSM07.10 muxer
0000612660 [mux] INFO: Closing all muxed channels
0000612660 [mux] INFO: Closing mux channel 1
0000612661 [mux] INFO: Muxed channel 2 already closed
0000612661 [mux] INFO: Muxed channel 3 already closed
0000612662 [mux] INFO: Muxed channel 4 already closed
0000613930 [mux] INFO: Sending CLD (multiplexer close down)
0000613932 [mux] INFO: Received response to CLD or timed out, exiting multiplexed mode
0000613933 [mux] INFO: GSM07.10 muxer thread exiting
0000613934 [mux] INFO: GSM07.10 muxer stopped
0000613934 [net.pppncp] TRACE: NCP event 3
0000613935 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_DOWN
0000613935 [system.nm] TRACE: Interface 4 power state changed: 3
0000613935 [ncp.client] TRACE: Powering modem off using hardware control
0000613936 [ncp.client] TRACE: Setting UART voltage translator state 0
0000618501 [net.pppncp] TRACE: NCP event 3
0000618501 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_DOWN
0000618501 [system.nm] TRACE: Interface 4 power state changed: 1
0000618502 [ncp.client] TRACE: Modem powered off
0000618602 [ncp.client] TRACE: Powering modem on, ncpId: 0x47
0000618602 [net.pppncp] TRACE: NCP event 3
0000618602 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_POWERING_UP
0000618603 [system.nm] TRACE: Interface 4 power state changed: 4
0000620103 [net.pppncp] TRACE: NCP event 3
0000620103 [net.pppncp] TRACE: NCP power state changed: IF_POWER_STATE_UP
0000620103 [system.nm] TRACE: Interface 4 power state changed: 2
0000620104 [ncp.client] TRACE: Modem powered on
0000620104 [ncp.client] TRACE: Setting UART voltage translator state 1
0000620204 [ncp.client] TRACE: Setting UART voltage translator state 0
0000620304 [ncp.client] TRACE: Setting UART voltage translator state 1
0000621304 [ncp.at] TRACE: > AT
0000621656 [ncp.at] TRACE: < OK
0000621656 [ncp.client] TRACE: NCP ready to accept AT commands
0000621657 [ncp.at] TRACE: > AT
0000621659 [ncp.at] TRACE: < OK
0000621659 [ncp.at] TRACE: > ATI9
0000621663 [ncp.at] TRACE: < OK
0000621663 [ncp.client] TRACE: App firmware: 1
0000621664 [ncp.at] TRACE: > AT+UGPIOC?
0000621666 [ncp.at] TRACE: < +UGPIOC:
0000621670 [ncp.at] TRACE: < OK
0000621670 [ncp.at] TRACE: > AT+UGPIOR=23
0000621673 [ncp.at] TRACE: < +UGPIOR: 23,1
0000621674 [ncp.at] TRACE: < OK
0000621674 [ncp.client] INFO: Using internal SIM card
0000621675 [ncp.at] TRACE: > AT+CPIN?
0000621677 [ncp.at] TRACE: < ERROR
0000621679 [app] INFO: CPIN ERROR
0000622678 [ncp.at] TRACE: > AT+CPIN?
0000622681 [ncp.at] TRACE: < +CPIN: READY
0000622681 [ncp.at] TRACE: < OK
0000622681 [ncp.at] TRACE: > AT+CCID
0000623020 [ncp.at] TRACE: < +CCID: 89883070000023329459
0000623020 [ncp.at] TRACE: < OK
0000623020 [ncp.at] TRACE: > AT+IFC?
0000623023 [ncp.at] TRACE: < +IFC: 2,2
0000623024 [ncp.at] TRACE: < OK
0000623024 [ncp.at] TRACE: > AT+IFC=2,2
0000623027 [ncp.at] TRACE: < OK
0000623027 [ncp.at] TRACE: > AT
0000623029 [ncp.at] TRACE: < OK
0000623029 [ncp.at] TRACE: > AT+IPR=460800
0000623032 [ncp.at] TRACE: < OK
0000624033 [ncp.at] TRACE: > AT
0000624035 [ncp.at] TRACE: < OK
0000624035 [ncp.at] TRACE: > AT+CCID
0000624080 [ncp.at] TRACE: < +CCID: 89883070000023329459
0000624081 [ncp.at] TRACE: < OK
0000624081 [ncp.at] TRACE: > AT+UMNOPROF?
0000624085 [ncp.at] TRACE: < +UMNOPROF: 100
0000624085 [ncp.at] TRACE: < OK
0000624086 [ncp.at] TRACE: > AT+UBANDMASK?
0000624089 [ncp.at] TRACE: < +UBANDMASK: 0,6170,0
0000624089 [ncp.at] TRACE: < OK
0000624090 [ncp.at] TRACE: > AT+COPS=3,2
0000624092 [ncp.at] TRACE: < OK
0000624093 [ncp.at] TRACE: > AT+CGEREP=1,0
0000624095 [ncp.at] TRACE: < OK
0000624096 [ncp.at] TRACE: > AT+URAT?
0000624098 [ncp.at] TRACE: < +URAT: 7
0000624099 [ncp.at] TRACE: < OK
0000624099 [ncp.at] TRACE: > AT+CPSMS?
0000624102 [ncp.at] TRACE: < +CPSMS: 0,,,"00010011","00000011"
0000624103 [ncp.at] TRACE: < OK
0000624103 [ncp.at] TRACE: > AT+CEDRXS?
0000624106 [ncp.at] TRACE: < +CEDRXS: 4,"0000"
0000624106 [ncp.at] TRACE: < OK
0000624107 [ncp.at] TRACE: > AT+CMUX=0,0,,1509,,,,,
0000624110 [ncp.at] TRACE: < OK
0000624110 [mux] INFO: Starting GSM07.10 muxer
0000624111 [mux] INFO: Openning mux channel 0
0000624112 [mux] INFO: GSM07.10 muxer thread started
0000624115 [mux] INFO: Openning mux channel 1
0000624119 [ncp.at] TRACE: > AT
0000624123 [ncp.at] TRACE: < OK
0000624124 [ncp.client] TRACE: NCP state changed: 1
0000624124 [net.pppncp] TRACE: NCP event 1
0000624125 [net.ppp.client] TRACE: PPP thread event ADM_UP data=0
0000624127 [ncp.at] TRACE: > AT
0000624130 [ncp.at] TRACE: < OK
0000624131 [ncp.at] TRACE: > AT+CFUN?
0000624134 [ncp.at] TRACE: < +CFUN: 1,7
0000624135 [ncp.at] TRACE: < OK
0000624135 [ncp.at] TRACE: > AT+CCID
0000624164 [ncp.at] TRACE: < +CCID: 89883070000023329459
0000624165 [ncp.at] TRACE: < OK
0000624165 [ncp.at] TRACE: > AT+CGDCONT?
0000624171 [ncp.at] TRACE: < +CGDCONT: 1,"IP","super","0.0.0.0",0,0,0,2,0,0,0,0,0,0,0
0000624172 [ncp.at] TRACE: < OK
0000624172 [ncp.at] TRACE: > AT+CFUN?
0000624175 [ncp.at] TRACE: < +CFUN: 1,7
0000624176 [ncp.at] TRACE: < OK
0000624176 [ncp.at] TRACE: > AT+CEREG=2
0000624180 [ncp.at] TRACE: < OK
0000624180 [ncp.client] TRACE: NCP connection state changed: 1
0000624181 [net.pppncp] TRACE: NCP event 2
0000624181 [net.pppncp] TRACE: State changed event: 1
0000624182 [net.ppp.client] TRACE: PPP thread event LOWER_DOWN data=0
0000624182 [ncp.at] TRACE: > AT+COPS?
0000624185 [ncp.at] TRACE: < +COPS: 0
0000624186 [ncp.at] TRACE: < OK
0000624186 [ncp.at] TRACE: > AT+CEREG?
0000624190 [ncp.at] TRACE: < +CEREG: 2,0
0000624191 [ncp.at] TRACE: < OK
0000639191 [ncp.at] TRACE: > AT+CEREG?
0000639194 [ncp.at] TRACE: < +CEREG: 2,0
0000639195 [ncp.at] TRACE: < OK
0000639195 [ncp.at] TRACE: > AT+UCGED?
0000639203 [ncp.at] TRACE: < +UCGED: 2
0000639204 [ncp.at] TRACE: < OK
0000646905 [ncp.at] TRACE: < +CEREG: 3
0000654205 [ncp.at] TRACE: > AT+CEREG?
0000654208 [ncp.at] TRACE: < +CEREG: 2,3
0000654209 [ncp.at] TRACE: < OK
0000654209 [ncp.at] TRACE: > AT+UCGED?
0000654217 [ncp.at] TRACE: < +UCGED: 2
0000654218 [ncp.at] TRACE: < OK
0000669218 [ncp.at] TRACE: > AT+CEREG?
0000669221 [ncp.at] TRACE: < +CEREG: 2,3
0000669222 [ncp.at] TRACE: < OK
0000669222 [ncp.at] TRACE: > AT+UCGED?
0000669229 [ncp.at] TRACE: < +UCGED: 2
0000669231 [ncp.at] TRACE: < OK
0000684231 [ncp.at] TRACE: > AT+CIMI
0000684256 [ncp.at] TRACE: < OK
0000684257 [ncp.at] TRACE: > AT+CEREG?
0000684260 [ncp.at] TRACE: < +CEREG: 2,3
0000684261 [ncp.at] TRACE: < OK
0000684261 [ncp.at] TRACE: > AT+UCGED?
0000684268 [ncp.at] TRACE: < +UCGED: 2
0000684269 [ncp.at] TRACE: < OK
0000699270 [ncp.at] TRACE: > AT+CEREG?
0000699274 [ncp.at] TRACE: < +CEREG: 2,3
0000699275 [ncp.at] TRACE: < OK
0000699275 [ncp.at] TRACE: > AT+UCGED?
0000699282 [ncp.at] TRACE: < +UCGED: 2
0000699283 [ncp.at] TRACE: < OK
0000714284 [ncp.at] TRACE: > AT+CEREG?
0000714288 [ncp.at] TRACE: < +CEREG: 2,3
0000714288 [ncp.at] TRACE: < OK
0000714289 [ncp.at] TRACE: > AT+UCGED?
0000714296 [ncp.at] TRACE: < +UCGED: 2
0000714297 [ncp.at] TRACE: < OK
0000729297 [ncp.at] TRACE: > AT+CEREG?
0000729301 [ncp.at] TRACE: < +CEREG: 2,3
0000729301 [ncp.at] TRACE: < OK
0000729302 [ncp.at] TRACE: > AT+UCGED?
0000729309 [ncp.at] TRACE: < +UCGED: 2
0000729310 [ncp.at] TRACE: < OK
0000744311 [ncp.at] TRACE: > AT+CIMI
0000744337 [ncp.at] TRACE: < OK
0000744337 [ncp.at] TRACE: > AT+CEREG?
0000744341 [ncp.at] TRACE: < +CEREG: 2,3
0000744341 [ncp.at] TRACE: < OK
0000744342 [ncp.at] TRACE: > AT+UCGED?
0000744349 [ncp.at] TRACE: < +UCGED: 2
0000744350 [ncp.at] TRACE: < OK
0000759350 [ncp.at] TRACE: > AT+CEREG?
0000759354 [ncp.at] TRACE: < +CEREG: 2,3
0000759354 [ncp.at] TRACE: < OK
0000759355 [ncp.at] TRACE: > AT+UCGED?
0000759362 [ncp.at] TRACE: < +UCGED: 2
0000759363 [ncp.at] TRACE: < OK
0000774363 [ncp.at] TRACE: > AT+CEREG?
0000774367 [ncp.at] TRACE: < +CEREG: 2,3
0000774367 [ncp.at] TRACE: < OK
0000774368 [ncp.at] TRACE: > AT+UCGED?
0000774375 [ncp.at] TRACE: < +UCGED: 2
0000774376 [ncp.at] TRACE: < OK
0000789376 [ncp.at] TRACE: > AT+CEREG?
0000789380 [ncp.at] TRACE: < +CEREG: 2,3
0000789380 [ncp.at] TRACE: < OK
0000789381 [ncp.at] TRACE: > AT+UCGED?
0000789388 [ncp.at] TRACE: < +UCGED: 2
0000789389 [ncp.at] TRACE: < OK
0000804389 [ncp.at] TRACE: > AT+CIMI
0000804414 [ncp.at] TRACE: < OK
0000804415 [ncp.at] TRACE: > AT+CEREG?
0000804419 [ncp.at] TRACE: < +CEREG: 2,3
0000804419 [ncp.at] TRACE: < OK
0000804420 [ncp.at] TRACE: > AT+UCGED?
0000804427 [ncp.at] TRACE: < +UCGED: 2
0000804428 [ncp.at] TRACE: < OK
0000819428 [ncp.at] TRACE: > AT+CEREG?
0000819432 [ncp.at] TRACE: < +CEREG: 2,3
0000819432 [ncp.at] TRACE: < OK
0000819433 [ncp.at] TRACE: > AT+UCGED?
0000819440 [ncp.at] TRACE: < +UCGED: 2
0000819441 [ncp.at] TRACE: < OK
0000834441 [ncp.at] TRACE: > AT+CEREG?
0000834445 [ncp.at] TRACE: < +CEREG: 2,3
0000834445 [ncp.at] TRACE: < OK
0000834446 [ncp.at] TRACE: > AT+UCGED?
0000834452 [ncp.at] TRACE: < +UCGED: 2
0000834454 [ncp.at] TRACE: < OK
0000849454 [ncp.at] TRACE: > AT+CEREG?
0000849457 [ncp.at] TRACE: < +CEREG: 2,3
0000849458 [ncp.at] TRACE: < OK
0000849458 [ncp.at] TRACE: > AT+UCGED?
0000849465 [ncp.at] TRACE: < +UCGED: 2
0000849466 [ncp.at] TRACE: < OK
0000864467 [ncp.at] TRACE: > AT+CIMI
0000864492 [ncp.at] TRACE: < OK
0000864493 [ncp.at] TRACE: > AT+CEREG?
0000864496 [ncp.at] TRACE: < +CEREG: 2,3
0000864497 [ncp.at] TRACE: < OK
0000864497 [ncp.at] TRACE: > AT+UCGED?
0000864504 [ncp.at] TRACE: < +UCGED: 2
0000864505 [ncp.at] TRACE: < OK
0000879506 [ncp.at] TRACE: > AT+CEREG?
0000879509 [ncp.at] TRACE: < +CEREG: 2,3
0000879510 [ncp.at] TRACE: < OK
0000879510 [ncp.at] TRACE: > AT+UCGED?
0000879517 [ncp.at] TRACE: < +UCGED: 2
0000879518 [ncp.at] TRACE: < OK
0000894519 [ncp.at] TRACE: > AT+CEREG?
0000894523 [ncp.at] TRACE: < +CEREG: 2,3
0000894524 [ncp.at] TRACE: < OK
0000894524 [ncp.at] TRACE: > AT+UCGED?
0000894531 [ncp.at] TRACE: < +UCGED: 2
0000894532 [ncp.at] TRACE: < OK
0000909533 [ncp.at] TRACE: > AT+CEREG?
0000909537 [ncp.at] TRACE: < +CEREG: 2,3
0000909538 [ncp.at] TRACE: < OK
0000909538 [ncp.at] TRACE: > AT+UCGED?
0000909545 [ncp.at] TRACE: < +UCGED: 2
0000909546 [ncp.at] TRACE: < OK
0000924247 [ncp.client] TRACE: Sticky EPS denied state for 277 s, RF reset
0000924247 [ncp.at] TRACE: > AT+CFUN=0
0000924257 [ncp.at] TRACE: < OK
0000924258 [ncp.at] TRACE: > AT+CFUN=1
0000924258 [ncp.at] TRACE: < +CEREG: 0
0000924332 [ncp.at] TRACE: < OK
0000924533 [ncp.at] TRACE: > AT+CIMI
0000924559 [ncp.at] TRACE: < OK
0000924560 [ncp.at] TRACE: > AT+CEREG?
0000924563 [ncp.at] TRACE: < +CEREG: 2,0
0000924563 [ncp.at] TRACE: < OK
0000924564 [ncp.at] TRACE: > AT+UCGED?
0000924571 [ncp.at] TRACE: < +UCGED: 2
0000924572 [ncp.at] TRACE: < OK
0000939573 [ncp.at] TRACE: > AT+CEREG?
0000939577 [ncp.at] TRACE: < +CEREG: 2,0
0000939577 [ncp.at] TRACE: < OK
0000939578 [ncp.at] TRACE: > AT+UCGED?
0000939585 [ncp.at] TRACE: < +UCGED: 2
0000939586 [ncp.at] TRACE: < OK
0000950187 [ncp.at] TRACE: < +CEREG: 3
0000954587 [ncp.at] TRACE: > AT+CEREG?
0000954591 [ncp.at] TRACE: < +CEREG: 2,3
0000954591 [ncp.at] TRACE: < OK
0000954592 [ncp.at] TRACE: > AT+UCGED?
0000954599 [ncp.at] TRACE: < +UCGED: 2
0000954600 [ncp.at] TRACE: < OK
`

We’ve been having this discussion here yesterday and today.

1 Like

Thanks! I am still having issues. Did they get you sorted out?

So far, yes. @Colleen can get some information from you, and reset the devices.

1 Like

@ewachlin14 can you DM me your device IDs? I’ll likely need to reset your sims.