I replied directly to @bsebag in his ticket, but I’ll post in here too so everyone gets the information. For international orders with the LiPo batteries, they’re all considered “dangerous goods” but like @dkryder mentioned, there are different distinctions as for “with the equipment” or “part of the equipment”. I’m double checking with our Ops team on exactly which classification that we have, so as soon as I get that information, I’ll let you all know.
Regardless, any of our international orders with batteries have the “Dangerous Goods” labeling on the boxes. But don’t fret, Particle and our logistics company is up-to-date on all the correct certifications to handle and ship these kinds of packages. With most international packages, they have to go through customs anyway, which sometimes requires additional VAT or import charges, which is completely unrelated to any “Dangerous Goods” labeling or classification.
If you have any issues with receiving your package, please let us know and we’ll work together to get that package to you!
Edit: Just heard from my Ops team: They’re packed with equipment (battery is loose not connected in a device), not contained in equipment (like a computer or cell phone that has a battery inserted in the equipment and shipped).