[Troubleshooting] OTA updates not working?

electron
Tags: #<Tag:0x00007fe220712d48>

#1

Hi, I remotely switched a device (electron) to SAFE mode (been the most convenient method to do OTA updates for us), and updated the version for that device, but OTA is not starting. I tested on a test device locally and same thing.

Anything wrong with OTA updates at this right moment?

Note: when force flashing, I get the little pop-up saying “device flashed successfully”, but obviously it is not flashed since device stays in safe mode…

Thanks,
Phil.


#2

Nevermind. I successfully claimed the device as mine and used the particle-CLI to remote update the firmware. It worked.

Question about automatic updates is still valid, but my issue is solved.