As it says I’m having trouble with updating the firmware on an electron OTA. It was version 5.4 and I tried flashing the tinker app with version 6.0, 7.0, and 8 … none worked, it would flash, then reboot into safe mode and stay there, one time I left it in safe mode for over an hour just to check, never left. I manually reset it and it was still version 5.4.
I brought it to my pc and manually updated it to version 7.0, which worked fine. So after manually updating the firmware and loading the tinker app in version 7.0 to it I figured I could changed the target to the newest, 8.0.rc4 and update it … same thing, its stuck on 7.0 now.
I have 4 electrons in total and this is the only one with this issue.
What am I missing?
Thanks
just to add to it, when I launch the flash update from the web ide it flashes magenta rapidly, then resets, goes white, then green, then cyan and just when I think its good, it starts breathing magenta. doesn’t matter what code I load to it, unless I back the version down to 7.
The process you used was correct, however there was a problem with the safe mode healer service, which is what upgrades the system firmware for devices when needed. That’s why the upgrade did not occur. It has been fixed and if you reset the Electron it should get the update now.
Reading this ticket I can see that your problem was (probably) one and the same as mine, but I was able so solve using OTA, which is what you want if the kit is in the field.
PS - my troubles were circa 12:30 UTC+10 on 2018-06-07