Single customer owning multiple devices under different Particle Products

[gusgonnet]

Hi,

I "forced" the same password every time a customer would change it in the app.
So the customer sees "one change password" but in the background there were two happening, one per each product.

Now what your next question may be and the answer sucks is this:

What happens if the customer resets their password?
Then you need to find the answer in this other thread:

Stop using the simple authentication method for Particle products?

Hi, Recently there’s been a Deprecation of Sending Password Reset Emails email sent from Particle. I am wondering if this method here: [image] has any potential use in real life, considering that once a customer is created there is no way to reset their password. Granted, one can set their password, but for that one would need the auth key of the customer that may not be available anymore (if the customer reinstalled my product’s app, for instance). Consider that one of the advantages of s…

After that, I started creating all products with two-legged auth, since simple auth comes with... drawbacks and you still need some sort of backend to manage the password reset.
Ever since I started using Firebase (on Google cloud) with their auth, these problems went away, since now the google cloud manages the auth and passwords and not my app or the particle cloud (yes, the particle clouds needs a shadow customer, unless you claim all your Particle devices under one account and do the split/management on Google Cloud).

Let me know if you have more questions!
Gustavo.