Since the Cloud update on 3/23/2015 I'm getting intermittent failures communicating with the cloud

Cloud
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My setup is:

  • Spark Core that exposes data to the cloud using Spark.variable.
  • I have a Google spreadsheet that queries the cloud every minute

Nothing in my code changed and since 3/23/2015 the UrlFetchApp.fetch command from google spreadsheets fails many times a day.

  • Did something change that is perhaps considering my queries to be a DOS?
  • Is there a new limit and querying once per minute is bad?

If someone from Spark is listening, can I give you my device ID and you check your logs to see what’s going on?

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I've been pondering about moving your question over to this topic, since the last couple of post contain the same issues. Take a look over there, perhaps there's a solution.

I don't think there's a change in rate limiting, and 1 per minute is definitely not too much. If you'd really like someone to check the logs, perhaps @dave could help you out.

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I think @Moors7 is right–the last thing I read over in the other thread made it sounds like a Google problem.

Why not switch over to a webhook now that they are available?

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Heya @mattgundersen,

Sure I can check the logs for ya! :slight_smile:

I know Google can be sensitive about how their apps hit other servers. When your core is offline and they make a request, they can receive a timed out status code, which their servers interpret as a “whoa, slow down” signal.

A while back some people from Google reached out to us and tweaked some controls internally on their end, so it’s possible something reverted there?

Thanks,
David

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I’m getting soooo many fetches failing it would mean my core is offline A LOT. Meanwhile other internet things in my house work fine. But, maybe it is going offline and if you see that in your logs, that’s valuable info:

Spark id: 53ff78066667574857420967

Also, I work at Google so I’m asking some people I know wazup :smile:

m.

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Heya @mattgundersen,

Thanks for sending your ID, actually yeah your core has some stretches where it’s on / offline very rapidly. It looks like…

from roughly 2am-3am for the past week, your connection has been really unstable and then it’s fine the rest of the day.

I hope that helps!

Thanks,
David

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