So I’m trying to set up my Xenons I just got but that doesn’t work (stuck at pairing on application) and trying to figure out why. I got reading here and apparently you need to always have a Boron or Argon to use Xenons? This was not mentioned anywhere when ordering! Also reading further here, it s…

[image] emil: and apparently you need to always have a Boron or Argon to use Xenons? This was not mentioned anywhere when ordering! Also reading Also consider, you could instead order an Ethernet featherwing so that you could turn one of your Xenons into a wired gateway.

Particle better ship me one of these three options.

Hi @emil , As far as I know, our records indicate you received at least one (maybe more) emails in the last few weeks with a discount code for buying a gateway since you didn’t include one in your pre-order, and we also encouraged you to email us if you had any concerns or questions. I’m sorry abou…

Honesty? Perhaps you should have said that in the order page.

Hi @emil , I’m sorry again about any confusion during the ordering process. As with any new product release, we do our best to provide the best information we can. Sometimes we realize we could have done more, like in this case, where we sent out emails and discount codes to folks that didn’t have…

@emil it is a mesh… That should have told you immediately that an edge device was required…

Yes, like my phone, or a computer.

No. A phone and a computer are not considered mesh devices.

Get your story straight first at least.

Required to always have a Boron or Argon?

Troubleshooting

rickkas7 November 19, 2018, 10:49pm 15

This post might help with the timelines for BLE APIs on mesh devices:

Topic		Replies	Views
Particle Mesh - Xenon only setup Troubleshooting	4	1707	November 17, 2018
Xenon based Mesh network only BLE // NFC	24	4854	February 3, 2020
Xenon cannot setup: Select mesh network to join BLE // NFC	3	1446	November 24, 2018
Claiming Issue with Xenon Troubleshooting xenon	1	483	September 13, 2019
Unable to add Xenon to new mesh with Argon or Boron w/ OS 1.4.2 Troubleshooting xenon	5	640	October 30, 2019

Required to always have a Boron or Argon?

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