Problem: Error claiming Raspberry Pi (3)


#1

Hello,

i hope, anyone can help me with my problem:

When i tried to claim the raspberry with

particle-agent setup

i got the following error message:

and particle-agent logs brings this … (in endless loop)

I really hopeful that there is a pro out there who can help me!
I don´t want to begin again with a clean raspbian

I tried all the other steps from this thread without success.
SOLVED: “Error claiming the device. Could not claim the device to your account”

Regards,

Stivi


Not working on Raspberry Pi Zero / latest Raspbian
#2

Hi, I too am having the same exact problem on my Raspberry Pi3, can anyone please provide some insight and help?


#3

Have you updated?

sudo apt update && sudo apt upgrade

#4

Yes I have. I did some searching and thought the [problem might be caused by an older version of Wiringpi, because when i checked the wiringpi version with “gpio -v” it also showed the same message about the hardware version. Then i proceeded to update wiringpi to the latest version (V 2.44) and wiringpi itself doesn’t show the error any more.

After installing the update of wiringpi i reinstalled particle agent. But nothing changed on the particle setup side where i keep getting the same error.

:frowning:


#5

Are you using the latest version of Raspbian Jessie?

sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade

Not working on Raspberry Pi Zero / latest Raspbian
#6

Can you run cat /proc/cpuinfo and share the output? Here’s what I get from a Raspberry Pi 3 Model B V1.2 (that’s the version printed on the circuit board).

processor	: 0
model name	: ARMv7 Processor rev 4 (v7l)
BogoMIPS	: 38.40
Features	: half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32 
CPU implementer	: 0x41
CPU architecture: 7
CPU variant	: 0x0
CPU part	: 0xd03
CPU revision	: 4

processor	: 1
model name	: ARMv7 Processor rev 4 (v7l)
BogoMIPS	: 38.40
Features	: half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32 
CPU implementer	: 0x41
CPU architecture: 7
CPU variant	: 0x0
CPU part	: 0xd03
CPU revision	: 4

processor	: 2
model name	: ARMv7 Processor rev 4 (v7l)
BogoMIPS	: 38.40
Features	: half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32 
CPU implementer	: 0x41
CPU architecture: 7
CPU variant	: 0x0
CPU part	: 0xd03
CPU revision	: 4

processor	: 3
model name	: ARMv7 Processor rev 4 (v7l)
BogoMIPS	: 38.40
Features	: half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32 
CPU implementer	: 0x41
CPU architecture: 7
CPU variant	: 0x0
CPU part	: 0xd03
CPU revision	: 4

Hardware	: BCM2709
Revision	: a02082
Serial		: 0000000088f4561a

#7

Upgrading the distribution seems to have done the trick. Interesting. But I am happy I could get it working. Thanks a lot for your suggestion and help.


#8

exactly the same issue and I have done all these things

particle-agent start gives

Failed to start particle-agent.service: Unit particle-agent.service failed to load: No such file or directory.