Hello folks! Background Many of our customers and product creators in the US may be aware that many carriers have already sunset 2G networks and are in the process of sunsetting 3G networks leading up to 2022. This requires IoT product creators to migrate their applications to brand new LTE M1 tech…

Thanks so much for reporting @ric_hard . Once our team is back for the holiday, we’ll be sure to dig into your provided information.

Instructions for collecting and reporting cellular connectivity issues

Topic		Replies	Views
Status Update for cellular connectivity issues \| 8/21/19 General	7	1916	August 27, 2019
Most recent devices stopped connecting overnight Cellular	4	908	August 26, 2021
Apparent cellular connectivity issues across the fleet for the fourth day Connectivity	15	77	May 27, 2026
Device no longer connecting to Cloud Cloud	19	1109	September 25, 2018
Strange issue with a Boron LTE in Canada Connectivity	3	522	March 2, 2021