Recently, when installing a new unit of mine at a customer’s job site, I had an issue with publish And subscribe functions routing through the cloud. I spend three days troubleshooting this and came across two issues one was updating to the newest system firmware 0.6.3, the other was making sure that the UDP port was open. However at the end of those three days none of those things have fixed my problem. It seems to be an issue is that a couple of people have brought up regarding events in the console that show “unsupported Coap”.
Can anyone shed some light on what may be going on? At this point I can’t sell anymore of my products, and a contract with a multi national company is at stake.