I recently deactivated a number of SIMs from my account, and the de-activation confirmation email I received states the following: “If you removed this SIM accidentally, you can always re-claim it using our setup application or re-import it into your product on the Console.” However, when I try to…

If you used the deactivate SIM option, you should go back into the console in the Billing tab, select the SIM, click the “…” button and use the activate SIM option. You only need to go through setup again if you use the Release Ownership option.

@qmnjb007 , What @rickkas7 is true. Looks like you are in the product scope, though, so SIM reactivation would be done on the SIMs page of your product. Thanks, Jeff

Error Re-Activating SIM

Troubleshooting

kennethlimcp April 21, 2017, 11:14pm 2

@jeiden

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Error Re-Activating SIM

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