Here are my app’s organization settings, with the actual organization / product slugs redacted to xxx / yyy.
<!-- enable organization mode --> <bool name="organization">true</bool> <!-- organization display name --> <string name="organization_name">XXXXXXXXXXXXXXX</string> <!-- organizational name for API endpoint URL - must specify for orgMode *new* --> <string name="organization_slug">xxx</string> <!-- enable product string for API endpoint URL - must specify for orgMode *new* --> <string name="product_slug">yyy</string>
The credentials were taken from the particle dashboard for this product, which looks like this:
When I try to sign in, I get the following error:
“Organization not found for user’s role”
The error occurs when trying to create new accounts, and when trying to sign in using the account used to create the organization.
The configuration settings for the product appear to be correct.
Am I doing something wrong, or is this an issue with the platform?