Diagnostics - Webhooks Down

Troubleshooting
1

Hi All. One of my Electrons is having a problem with Webhooks - see attached photo. It is publishing Event data to the Particle Cloud but not Ubidots. I reset the Electron via the Cloud and did a physical reset but no results.

While posting tonight, I also noticed that Particle Cloud is Partially Degraded Services

Webhook editing and creation issues
Investigating - We’re seeing issues when trying to edit or create Webhooks. This doesn’t affect the behavior of existing ones.

Is anyone having similar issues or has a solution to fix the problem? @rickkas7, @Dave, @suda, @jeiden or @Bdub any ideas?

Thanks for your help.

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2

The problem with editing and saving webhooks should not have affected operation of already existing webhooks. However, the editing and saving problem was just fixed. Are you still having a problem?

1 Like
3

Yes… it is still having trouble.

4

In that case, you should submit a support ticket and include the device ID, webhook name, and a link to this post.

5

I just double-checked, and the Particle webhook issue may have flowed on to Ubidots Cloud, i.e. broken. Will also raise with Ubidots.

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6

Thanks @rickkas7