Device not online?

Hi :slight_smile:

Short question: I have two Particle devices (one Electron and one Photon). Both are working but only the Photon is stated as online (blue point on the left). Why is the Electron stated as offline? (I use 3rd party Sim with 90 sec keep alive)

The online indicators in Console and Web IDE are not reliable, especially for UDP devices such as the Electron and Gen3 products.There are plans to try to improve this.