Connection Issue April 27 430pmEST

Firmware
#1

Hello,

Yesterday we had a very wierd issue, where our entire fleet, irrespective of physical location in North America, lost internet connection from 430pm est to 5pm est and then it all came back on.

I was wondering if Particle is aware of the cause of this? or if you could help us point in the right direction as to where to look?

Thanks

1 Like
#2

Hi,

Could you please send a DM/create support ticket at support.particle.io with your account details so I can look up your fleet to see if the outage reflects system wide.
There was a deploy last Monday, but the effect was generally much shorter. Iā€™d need to dig deeper to give you an accurate assessment.