Boron stuck in DFU by particle update

Firmware
1

Hello
I am desolate, a few days ago I performed the setups of my new Boron 2g/3g with internal sim card and everything worked fine, today I wanted to update my boron with the particle update command unfortunately from the console I received an error like below and it ist flashing yellow fast:

C:\Users\valentino>particle update
> Your device is ready for a system update.
> This process should take about 30 seconds. Here it goes!
! An error occurred while attempting to update the system firmware of your device:
Error: VError: Error writing firmware: Invalid DFU suffix signature
A valid DFU suffix will be required in a future dfu-util release!!!
Error during special command "ERASE_PAGE" get_status
> Please visit our community forums for help with this error:
https://community.particle.io/
Cannot read property 'code' of undefined

I state that I have carried out the suggestions given to me by ScruffR in my other place with a similar error but with negative results.

particle flash --usb tinker -v
particle update -v
particle flash --usb tinker -v

Can someone give me an idea how to get out of the DFU (blinking yellow) situation and recover the device.
Thanks Valentinio

2

Hi Tino,

can you post the logs of your particle flash ... commands too?

Also, when you add -v to particle update you should get a more verbose output about the potential reason for the error.

If nothing helps, you could try to remove CLI and reinstall it afresh and then try again.

3

You may want to create a support ticket as the error “Error during special command “ERASE_PAGE” get_status” may indicate a hardware failure (the operation failed when erasing the flash memory).

4

Hello
thanks @rickkas7 and @ScruffR for your answers this evening I will open a ticket to the technical support as recommended.
Greetings from Switzerland
Valentino

5

Hello @ScruffR and @rickkas7
after opening a ticket I received a reply msg where they asked to execute the command particle update -v again.
This solved the problem I am attaching below what was written in response to technical support.

Boron is now alive. I used the particle update -v command and this was successful.
After the message ‘Your device should now restart automatically.’ it stayed in listening mode flashing blue I ran the particle usb setup-done command and went into safe mode to get out of this situation I ran the particle flash --usb tinker command. Now everything is in order but I would like to understand where I went wrong at the beginning.

Thanks also to you for your availability in the community.
Valentino

6

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