Photon Manufacturing/Shipping Update

Hello everyone,

It’s been a week, so here’s another manufacturing update! All of you have been and will continue to receive individualized order updates each week, so I’m going to focus on the behind-the-scenes status of production in China in order to provide additional context.

Photons - The stock of regulators that we mentioned in our previous post is currently on the ground in Hong Kong, and is being verified by a third party testing facility for quality and authenticity. We’re optimistic that they will pass verification, which means they should be imported by the end of this week or early next week at the latest. Once our contract manufacturers receive the materials and have a chance to build a production schedule, we’ll update everyone with more detailed production dates, including:

  • Start of assembly
  • Start of testing
  • Start of packaging
  • Shipment from China
  • Start of shipment from the US

Relay Shields - Relay shields are currently en route to the US and have an expected delivery date of 7/16. We expect them to start shipping out of our fulfillment center by end of day 7/17.

Programmer Shields - Programmer shields are currently en route to the US and have an expected delivery date of 7/22. We expect them to start shipping out of our fulfillment center by 7/24 or so.

Power Shields - Power shields have completed manufacturing and are pending shipment to the United States due to atypical complications around shipping goods with batteries. We expect shipment to the US to occur before 7/31, and fulfillment to end customers to begin immediately afterward receipt (approximately 8/7).

Shield Shields - Previously, we mentioned that stock of the NXP buffer part mentioned here was 7/4 to our factory. Supply was located from an international distributor, but the shipment was held by Chinese customs for a full week before being delivered to our contract manufacturer yesterday. Production should resume immediately with a target shipment of next week, but we can’t confirm a finalized production and shipment schedule until we hear back from our contract manufacturer. We are communicating a conservative date to ship to our fulfillment center by 7/31, with fulfillment to end customers to begin immediately after receipt (approximately 8/7).

Thanks again for your patience, everyone. Please know that we are continuing to work as hard as possible to bring you your pre-orders, and are are anxious to hear your feedback on a product that we are extremely proud of.

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