FAO of @ScruffR and Particle Support
To help aid us with this issue I am posting below information that was sent from one of our developers (@Falcon) to Rick at Particle support on the 23rd of August.
I will send a link to our code direct to Rick / Particle support by Email so as to keep it private.
Our developers are saying the code we have is very small, just 60 lines or so.
Can someone from Particle look into our code to help investigate the issue, as we have already had input from forum members?
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We are prototyping a device using a Particle electron to publish floor levels from a hoist car(http://bit.ly/2wE1fgr) in realtime. We have managed to make it work,
- However after two days of operation, the device shows a solid Cyan light, see video in the link (http://bit.ly/2rRhosJ).
- After resetting the device, it start to operate normally.
It is not practically possible for us to reset the device every two days.
Could you please advice , what is exactly causing the issue.
Here is the link to my code.
–I will send this link to Rick / Particle Support by Email to keep it private-- (Marcus , 11.09.17)
Some of the community members have suggested that the print statements in the code could be causing a Heap issue. I think this is not the issue as suggested.
As we have many more devices to build, we are struggling to figure out what is causing the electron to freeze on Cyan and work properly on reset.
Your help and guidance would be greatly appreciated.
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Thanks,
Marcus
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