Hi Colleen,
Thanks for the message.
Using Device Doctor I seem to get less information than the CLI serial monitor. Unsure if it helps, the status led is flashing rapidly light blue. After approx a couple of minutes the led flashes red and resets and starts again - looping the process.
I'm presuming until the Particle cloud acknowledges the device I won't be able to claim it. I did also try using the CLI tool to configure but told its not supported and had to use on web method.
From the CLI tool.
I have detected a Photon 2 / P2 connected via USB.
! This device cannot be setup via the CLI.
! Please visit https://setup.particle.io to setup your Photon 2 / P2 .
Log from Device Doctor.
Device ID: 0a10aced202194944a04XXXX
0000002034 [system.nm] INFO: State changed: DISABLED -> IFACE_DOWN
0000002172 [hal] INFO: rltk_wlan_set_netif_info: 0, 94:94:4a:04:XX:XX
0000002511 [hal] INFO: WiFi on
0000002729 [ncp.rltk.client] INFO: rltkOff
0000002977 [net.lwip_rltk] INFO: promisc_deinit TODO
0000003031 [hal] INFO: WiFi off
0000003063 [ncp.rltk.client] INFO: rltkOff done
0000003310 [hal] INFO: rltk_wlan_set_netif_info: 0, 94:94:4a:04:XX:XX
0000003582 [hal] INFO: WiFi on
0000007615 [app] INFO: Auto-connect disabled
0000009210 [app] INFO: wifiSelectAntenna 0
0000009399 [app] INFO: doing wifiScan
0000009439 [app] INFO: Doing Wi-fi scan
0000009696 [net.lwip_rltk] INFO: netif_post_sleep_processing TODO
0000013664 [app] INFO: wiFiScan resultCount=16
0000040275 [system.nm] INFO: State changed: IFACE_DOWN -> IFACE_REQUEST_UP
0000040353 [net.ifapi] INFO: Netif wl3 state UP
0000040402 [system.nm] INFO: State changed: IFACE_REQUEST_UP -> IFACE_UP
0000040479 [ncp.rltk.client] INFO: Try to connect to ssid: XXXXXXXXXXXX
0000040553 [net.lwip_rltk] INFO: is_promisc_enabled
0000040607 [net.lwip_rltk] INFO: get_eap_phase
0000040856 [net.lwip_rltk] INFO: netif_post_sleep_processing TODO
0000045413 [net.lwip_rltk] INFO: get_eap_phase
0000045715 [net.lwip_rltk] INFO: get_eap_phase
0000045951 [net.ifapi] INFO: Netif wl3 link UP, profile=XXXXXXXXX
0000046030 [system.nm] INFO: State changed: IFACE_UP -> IFACE_LINK_UP
0048260 [system] INFO: Starting handshake: presense_announce=0
0000048327 [comm.protocol.handshake] INFO: Establish secure connection
0000048401 [comm.dtls] INFO: (CMPL,RENEG,NO_SESS,ERR) restoreStatus=2
0000051134 [comm.protocol.handshake] INFO: Sending HELLO message
0000120947 [comm.coap] ERROR: CoAP message timeout; ID: 1
0000121005 [comm.dtls] INFO: session cmd (CLS,DIS,MOV,LOD,SAV): 0
0000121073 [comm.protocol.handshake] ERROR: Could not send HELLO message: 10
0000121281 [system] WARN: Internet3.118#5684
0000123025 [system] INFO: Cloud socket connected
0000123075 [system] INFO: Starting handshake: presense_announce=0
0000123142 [comm.protocol.handshake] INFO: Establish secure connection
0000123217 [comm.dtls] INFO: (CMPL,RENEG,NO_SESS,ERR) restoreStatus=2
0000125949 [comm.protocol.handshake] INFO: Sending HELLO message
0000207757 [comm.coap] ERROR: CoAP message timeout; ID: 2
0000207815 [comm.dtls] INFO: session cmd (CLS,DIS,MOV,LOD,SAV): 0