Looking for Webhooks/Integrations Troubleshooting Help?

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#1

Particle recommends our Webhooks/Integrations Troubleshooting Guide (link)!

We also welcome, with gratitude, any feedback and suggestions you may have for relevant troubleshooting resources that may be useful to you.

You can get in touch with Particle support via our support portal: support.particle.io.

2 Likes
#2
#3

@marekparticle ,

This is excellent - thank you for publishing.

I think this will be very helpful. I could think of only a few additions:

  • Many folks get tripped up with the naming convention of Webhooks (myself included). They way that multiple web hooks can be triggered with a single call as long as their names start the same can be counterintuitive.
  • Response templates can be a big benefit in reducing the code required to pull out a response code. Perhaps something like this?
  • Finally, it can be easier and more interactive to test Webhooks using a 3rd party tool like Postman. Perhaps some links to this or other tools like it.

Again, great work and a very helpful guide.

Chip

#4

This is GREAT feedback! Thank you @chipmc - I will incorporate all of these into this guide or into some spinoff one-sheets linked in the above.

And to the Community - please keep it coming if you have something to suggest!

#5

It was a great read, thank you Marek!

#6

Hey Marek,
one thing I did not see is a way to mock or simulate the receiving end, for instance using a service like https://requestbin.com/ to receive the webhooks, temporarily, to see if what you think you are sending on a webhook is really what is being sent.
Do you think this would help?

#7

Yes! I think that’s a great idea as well!