Hey @rocky and @ShaTow --Thanks for your posts!
Sounds like two parallel but similar issues here:
- One instance in which the Electron was powered via VIn and was unable to connect (continuously flashing green).
- One instance in which the Electron was discharged to a very low state, and unable to be revived (permanently failed)
Regarding #1, I know that you've been in contact with our customer support team and that we were unable to reproduce. Have you noticed the issue on any of the devices, or does it appear to be isolated to that individual unit? What is your ticket number? I will check out the communication history and add any additional thoughts that I might have. Regarding your second question, if it is a hardware defect with that unit we will be happy to replace it for you.
Regarding #2, this is an issue that a number of customers have reported and we have been working very hard to replicate:
We've prioritized resolving the reported symptoms internally, and @BDub is going to be leading a more comprehensive effort starting this week to get to the bottom of the issue and do a root cause analysis so that the behavior can be resolved.