@ahk, can I ask you to create a support ticket on this and include the device id of the affected device and/or share it with me in direct messages here?
Hey @ahk, just wanted to let you know that this should be resolved as of today (March 23, 2021). Your devices will need to perform a full-handshake with the cloud though (complete power cycle should do that).
Yes, this seems to be working. At least after the complete power cycle.
Are there other ways to perform a full-handshake with the cloud? There are some devices at remote locations which cannot be power cycled. On some devices, I am getting these “file too big messages” even on the first part of the firmware.
(Also: is there a way to perform this full handshake via code?)
Thanks