I teach interaction design and we have class sets of Particle Core, Photon and Argon devices. Ever since Particle introduced the group/product function I have been using it to manage the devices. It’s been great because if a student forgets to unclaim a device I can do this in the console (before this feature I had to track down the student!).
It worked fine in class because all devices connect to a Uni WiFi and students claim them within the Web IDE. Now, with everyone in lockdown, the students have the devices at home. I have asked them to use the Particle app to set the devices up to their home WiFi but they are unable to claim the devices, they get an error ‘the device is part of a product’.
Does the app not work with products?
What’s the work around here?