Photon Troubleshooting Guide (as of Firmware v0.4.6)

So it seems you’re suffering from fast blinking cyan with blips of red/orange in between? Having a short video of that would be great, since the colors are easily confused (as experience has shown).

If you’re willing to give it another shot, could you try the following?

  • update the CLI using npm update -g particle-cli
  • put the device in DFU mode
  • issue particle update using the CLI.

That should get you on the latest firmware. Should problems proceed to exist, give the following a try:

If that doesn’t help;

If possible, could you try setting up a hotspot with your cellphone to rule out unforeseen router issues. For some reason mobile hotspots are ‘simpler’ and tend to work well.