# Windows 10, Photon not showing up in device manager

**URL:** <https://community.particle.io/t/windows-10-photon-not-showing-up-in-device-manager/18686>\
**Category:** Troubleshooting\
**Created:** [January 1, 2016, 7:00am UTC](https://community.particle.io/t/windows-10-photon-not-showing-up-in-device-manager/18686 "2016-01-01T07:00:06Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![davehorner](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/davehorner/32/8236_2.png) [@davehorner](https://community.particle.io/u/davehorner)\
**Post date:** [January 1, 2016, 10:51pm UTC](https://community.particle.io/t/windows-10-photon-not-showing-up-in-device-manager/18686/4 "2016-01-01T22:51:09Z")

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I am currently installing visual studio as the node.js serialport module requires the build tools to get it installed properly. The COM port shows up now and I am able to connect to the serial monitor and have seen some json go by. However, when I try using ParticleDev and Particle-\>“Setup Device’s Wifi” it just shows the video asking you to put the device in listening mode and a cancel button. Waiting for core…

I have tried pushing the reset and setup, even past 10 secs.  
Any idea what I am missing?

Thanks.  
–dave

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