Webhook stopped forwarding events since 09:30 today

Hi everyone,

We’re experiencing an issue where our webhook has suddenly stopped working. All our devices are publishing events correctly — we can see them in the Particle Console — but the webhook is not receiving or forwarding any of them.

This started today around 09:30 (local time) and has been consistent since then. No changes were made to our webhook configuration or devices before the issue started.

Has anyone else experienced this today?
Is there any known issue with the webhook service, or a way to report this directly to Particle support?

Thanks in advance for any help or guidance.

Our integrations are down due to an AWS failure.
Our status page provider is affected as well.
https://community.particle.io/t/10-20-integration-failures/70635/2

We’re working on getting things back online ASAP.

I have feedback from engineering that there are now some signs of life.

The status page is live. status.particle.io

A failure at AWS is behind the outage.