Transfer a Core from one account to another account

I’m trying to remove a core from one account and claim it on another account but I have not been able to find a way to remove it from the account it is currently claimed on. If I try to claim it on the second account it says that it “Could not claim core.” Is there any directions on how to do this?

Excellent question @zophar73. This is on our short list, but not possible now. Email me at zachary@spark.io with the old and new email address, and the Core ID, and I’ll get you squared away ASAP.

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For future reference this is now possible in the web IDE.

If you view your Cores and click the arrow next to a Core, a blue “Remove Core” button appears. After you click that, someone else can claim the removed Core.

@zach hat if I do not have access any more to the account the core was claimed with? I am trying to make use of core id 53ff70066667574834472367 but it was claimed with an account from soemone else (we did a workshop in muc, you remember?) Is there a chance you can unclaim this from your side?

We do have a process for transferring ownership of Cores, but it’s manual behind the scenes; send us an email at hello@spark.io and we can take care of you there!