# Tachyon unable to connect to cellular

**URL:** <https://community.particle.io/t/tachyon-unable-to-connect-to-cellular/69770>\
**Category:** Tachyon\
**Created:** [July 2, 2025, 5:28pm UTC](https://community.particle.io/t/tachyon-unable-to-connect-to-cellular/69770 "2025-07-02T17:28:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Luk3](https://avatars.discourse-cdn.com/v4/letter/l/3e96dc/32.png) [@Luk3](https://community.particle.io/u/Luk3)\
**Post date:** [July 2, 2025, 5:28pm UTC](https://community.particle.io/t/tachyon-unable-to-connect-to-cellular/69770/1 "2025-07-02T17:28:15Z")

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I have been attempting to setup my Tachyon and have been unable to get it to setup and establish a cellular profile.

Here is the output from:

`journalctl -u particle-tachyon-rild --no-pager`

> <https://pastebin.com/aSQtaCZy>

I'm in the UK (and selected that region at setup). I have attempted install 4 times and ensured I was outside during the 4th setup (to make sure there would be a good mobile signal). I've tried the troubleshooting steps suggested in [Cellular Modem | Particle Developer](https://developer.particle.io/tachyon/device-details/cellular).

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**Author:** ![mrlambchop](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/mrlambchop/32/30767_2.png) [@mrlambchop](https://community.particle.io/u/mrlambchop)\
**Post date:** [July 2, 2025, 11:40pm UTC](https://community.particle.io/t/tachyon-unable-to-connect-to-cellular/69770/2 "2025-07-02T23:40:13Z")

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Hey Luke! I'll loop back on what is going on here - could you share your particle account email address? You can DM [@support](https://community.particle.io/groups/support) if you want to keep that hidden; just click on the link and select Message.

Thanks

Nicks
