# Photon Driver not found

**URL:** <https://community.particle.io/t/photon-driver-not-found/12165>\
**Category:** General\
**Created:** [May 29, 2015, 3:02am UTC](https://community.particle.io/t/photon-driver-not-found/12165 "2015-05-29T03:02:26Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![wesner0019](https://avatars.discourse-cdn.com/v4/letter/w/0ea827/32.png) [@wesner0019](https://community.particle.io/u/wesner0019)\
**Post date:** [May 29, 2015, 3:02am UTC](https://community.particle.io/t/photon-driver-not-found/12165/1 "2015-05-29T03:02:26Z")

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I have windows 7 64 bit, and I can not get the photon USB driver to install. Windows says that it cannot find a driver. I followed the directions to the T from [http://docs.particle.io/photon/connect/](http://docs.particle.io/photon/connect/) . Any suggestions to get the driver found?

Thanks,

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**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\
**Post date:** [May 29, 2015, 3:05am UTC](https://community.particle.io/t/photon-driver-not-found/12165/2 "2015-05-29T03:05:17Z")

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Did you install the driver here: [https://s3.amazonaws.com/spark-website/Spark.zip](https://s3.amazonaws.com/spark-website/Spark.zip)

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**Author:** ![wesner0019](https://avatars.discourse-cdn.com/v4/letter/w/0ea827/32.png) [@wesner0019](https://community.particle.io/u/wesner0019)\
**Post date:** [May 29, 2015, 3:11am UTC](https://community.particle.io/t/photon-driver-not-found/12165/3 "2015-05-29T03:11:10Z")

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@kennethlimcp, I unzipped the spark folder and tired to update the driver but I get the same response. I unzipped to my desktop which creates a folder called spark. In device manager I select the Photon and updated driver and select the spark folder as the location but it says it can not find it.

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**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\
**Post date:** [May 29, 2015, 3:14am UTC](https://community.particle.io/t/photon-driver-not-found/12165/4 "2015-05-29T03:14:38Z")

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Can you look at `INSTALLING THE PARTICLE DRIVER` at [http://docs.particle.io/photon/connect/#connecting-your-device-connect-over-usb](http://docs.particle.io/photon/connect/#connecting-your-device-connect-over-usb)

There’s some instructions for issues installing due to unsigned driver but not sure if it’s related to yours. Give it a try?

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**Author:** ![wesner0019](https://avatars.discourse-cdn.com/v4/letter/w/0ea827/32.png) [@wesner0019](https://community.particle.io/u/wesner0019)\
**Post date:** [May 29, 2015, 3:18am UTC](https://community.particle.io/t/photon-driver-not-found/12165/5 "2015-05-29T03:18:03Z")

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Those were the instructions i was following for the get go.

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<div class="post-metadata">

**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\
**Post date:** [May 29, 2015, 3:19am UTC](https://community.particle.io/t/photon-driver-not-found/12165/6 "2015-05-29T03:19:29Z")

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Hmm… Just to confirm, are you installing the USB or DFU driver?

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**Author:** ![wesner0019](https://avatars.discourse-cdn.com/v4/letter/w/0ea827/32.png) [@wesner0019](https://community.particle.io/u/wesner0019)\
**Post date:** [May 29, 2015, 3:34am UTC](https://community.particle.io/t/photon-driver-not-found/12165/7 "2015-05-29T03:34:46Z")

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not sure, I am downloading what you gave me: [https://s3.amazonaws.com/spark-website/Spark.zip](https://s3.amazonaws.com/spark-website/Spark.zip)

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**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\
**Post date:** [May 29, 2015, 3:50am UTC](https://community.particle.io/t/photon-driver-not-found/12165/8 "2015-05-29T03:50:15Z")

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Hmm, may i know what are you trying to do using USB?

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**Author:** ![BDub](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/bdub/32/5137_2.png) [@BDub](https://community.particle.io/u/BDub)\
**Post date:** [May 29, 2015, 6:22am UTC](https://community.particle.io/t/photon-driver-not-found/12165/9 "2015-05-29T06:22:21Z")

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@wesner0019 please give these updated instructions a try. Try to follow closely, and let us know where things deviate for you on your particular machine. [Installing the USB Driver on Windows & Serial Debugging](https://community.particle.io/t/installing-the-usb-driver-on-windows-serial-debugging/882)

Some of the screenshots are Windows 7, some are Windows 8.1 pro. When I installed them, simply browsing and selecting the folder they were in didn’t work… I had to select Let Me Pick, Have Disk, Etc… You’ll see in the link above 😄

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**Author:** ![wesner0019](https://avatars.discourse-cdn.com/v4/letter/w/0ea827/32.png) [@wesner0019](https://community.particle.io/u/wesner0019)\
**Post date:** [May 31, 2015, 3:02am UTC](https://community.particle.io/t/photon-driver-not-found/12165/10 "2015-05-31T03:02:17Z")

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This worked! Thanks
