# Photon breathing cyan but shows offline in CLI, flash timeout **URL:** \ **Category:** Troubleshooting\ **Created:** [January 22, 2017, 1:14am UTC](https://community.particle.io/t/photon-breathing-cyan-but-shows-offline-in-cli-flash-timeout/28752 "2017-01-22T01:14:41Z")\ **Posts on this page:** 1\ **Showing post:** 15
**Author:** ![dwthomas72](https://avatars.discourse-cdn.com/v4/letter/d/aca169/32.png) [@dwthomas72](https://community.particle.io/u/dwthomas72)\ **Post date:** [May 18, 2018, 8:51pm UTC](https://community.particle.io/t/photon-breathing-cyan-but-shows-offline-in-cli-flash-timeout/28752/15 "2018-05-18T20:51:22Z")
I'm having the same problem with a photon that I ordered a while back. The device is connected to wifi, I can see it in build, breathes cyan, I can ping it, I can signal it and see the led rotate through the colours. I've tried putting it into safe mode but the video doesn't seem to indicate what colour the led should be breathing when it's in safe mode (is it supposed to stay breathing magenta?), so I suspect that I might not actually have succeeded in doing so. I hold down setup, press reset, wait for the flashing magenta and then release the setup button. It always comes back to breathing cyan. Any help would be appreciated. Cheers, Dave * * * _Moderator: Please reply to this post in the dedicated thread_ > [@Trouble Entering Safe Mode](https://community.particle.io/t/trouble-entering-safe-mode/41910): > > I’m trying to work with a couple of Photons that I ordered a while ago but never setup. While the photons appear to be online, I can ping them, signal rotates the LED colours. However; when I try to flash it I get a timeout error. So I try to enter safe mode. I hold the setup button, press the reset button for maybe half a second, release the reset button, and when the LED goes magenta I release setup. The Photons always end up in slowly pulsing cyan and I’m unable to flash. What am I doin… --- _[View the full topic](https://community.particle.io/t/photon-breathing-cyan-but-shows-offline-in-cli-flash-timeout/28752)._