# Photon 2 - unable to setup

**URL:** <https://community.particle.io/t/photon-2-unable-to-setup/65895>\
**Category:** Cloud\
**Tags:** photon2\
**Created:** [November 29, 2023, 6:17pm UTC](https://community.particle.io/t/photon-2-unable-to-setup/65895 "2023-11-29T18:17:49Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![friedl\_1977](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/friedl_1977/32/22930_2.png) [@friedl\_1977](https://community.particle.io/u/friedl_1977)\
**Post date:** [November 29, 2023, 7:24pm UTC](https://community.particle.io/t/photon-2-unable-to-setup/65895/2 "2023-11-29T19:24:11Z")

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Hi @senger -

Welcome to Particle forum!!

This seems like a matter for the support team, I am sure someone will be in touch soon. I have stumbled upon another user having trouble setting up Photon2, maybe there is something that can help you in [this thread](https://community.particle.io/t/photon-2-unable-to-onboard-to-the-cloud/65886/3).

Regards, Friedl.

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