Password on Photon?

Hello, I am a student at in Hawaii and I am doing a project using the photon particle to send information to an app so we can monitor the aquaponics system at our school. When we first connected the photon to the app to test it worked and connected fine but when we tried to connect it a second time, it said we needed a password. Please help i do not have much time. my whole project relies on the photon doing its job. Thank you if you can help me.

Which app are you talking about? The Tinker app?

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If your school network features a Captive Portal you won’t be able to connect the Photon unless you can get an exemption for that device (MAC address) to not need the CP.

Being a bit more specific about what app, what kind of password and maybe providing screenshots or log outputs might help more focused answers.