# Particle Photon Setup **URL:** \ **Category:** Troubleshooting\ **Created:** [September 24, 2015, 1:13am UTC](https://community.particle.io/t/particle-photon-setup/15896 "2015-09-24T01:13:25Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 1:13am UTC](https://community.particle.io/t/particle-photon-setup/15896/1 "2015-09-24T01:13:25Z")
Within the last month I purchased a Particle ~~Core~~ Photon. I have powered it on through a USB-to-microUSB cable attached to the laptop and I find the blue light blinks (indicating it is in listening mode). Next I downloaded the app on the phone and followed the instructions to connect the ~~Core~~ Photon to the WiFi network. The process completed successfully by placing a check as it completed each section of connection process to the network. It then mentions the ~~Core~~ Photon is updating the firmware and continues to blink on the LED with a Blue and Red light (at the same time). Is this firmware update expected to take more than 30 minutes? After thirty minutes I held the setup button for 3 seconds and started the process over again. However, I am finding the same problem again. The blink blue and red LED is still flashing for a long time. Can you provide any guidance? ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 24, 2015, 2:30am UTC](https://community.particle.io/t/particle-photon-setup/15896/2 "2015-09-24T02:30:07Z")
@jkhan001 the device should be breathing cyan like here: [https://docs.particle.io/guide/getting-started/modes/core/#connected](https://docs.particle.io/guide/getting-started/modes/core/#connected) Are you seeing blinking cyan with occasional red flashes? ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 3:03am UTC](https://community.particle.io/t/particle-photon-setup/15896/3 "2015-09-24T03:03:29Z")
@kennethlimcp Thank you for the reply. Since my initial post I waited for the blinking (blue/red) lights to stop flashing for close to an hour. The Particle dashboard showed the device live and was in auto-update mode. Yet, it never stopped so I unplugged it completely. Now that I turned it back on the LED is not breathing Cyan. The LED is a contact Green. ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 24, 2015, 3:07am UTC](https://community.particle.io/t/particle-photon-setup/15896/4 "2015-09-24T03:07:26Z")
Do you have particle-cli installed? ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 3:19am UTC](https://community.particle.io/t/particle-photon-setup/15896/5 "2015-09-24T03:19:52Z")
I am not able to install particle-cli since I have node.js version 4. This is anther part of my diagnostic issues. ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 24, 2015, 3:20am UTC](https://community.particle.io/t/particle-photon-setup/15896/6 "2015-09-24T03:20:11Z")
Can you perform a factory reset then? and setup wifi again ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 3:25am UTC](https://community.particle.io/t/particle-photon-setup/15896/7 "2015-09-24T03:25:05Z")
I just did the factory reset based on the link you sent. My white light did not flash as quickly as the example. However, once I preformed a reset I then held the setup button for 3 seconds for the blinking blue mode. Then I preformed anther WiFi setup. The dashboard shows the ~~Core~~ Photon connected online and is in auto-update mode. I attached two images here. One of the flashing LED in auto-update mode and a screen capture of what I am seeing on the dashboard. ![](https://sea2.discourse-cdn.com/flex026/uploads/particle/original/6/a/6ab4b0d266b3aa4e0fe8a462fd4783cd4d0bb86a.JPG) ![](https://sea2.discourse-cdn.com/flex026/uploads/particle/original/b/8/b866f4c8997987b3f9aa227884c273e14f0a37f2.png) ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 24, 2015, 3:25am UTC](https://community.particle.io/t/particle-photon-setup/15896/8 "2015-09-24T03:25:48Z")
Erm… @jkhan001. That’s a Photon ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 3:29am UTC](https://community.particle.io/t/particle-photon-setup/15896/9 "2015-09-24T03:29:33Z")
My bad. Is the link ([https://docs.particle.io/guide/getting-started/modes/core/#connected](https://docs.particle.io/guide/getting-started/modes/core/#connected)) still valid for the photon? ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 24, 2015, 3:30am UTC](https://community.particle.io/t/particle-photon-setup/15896/10 "2015-09-24T03:30:06Z")
You can toggle the device selection at the top right: [https://docs.particle.io/guide/getting-started/modes/photon/](https://docs.particle.io/guide/getting-started/modes/photon/) Anyway back to your issue, the Photon should blink magenta and eventually blink magenta rapidly. Are you seeing it? ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 3:38am UTC](https://community.particle.io/t/particle-photon-setup/15896/11 "2015-09-24T03:38:05Z")
It never gets to the rapid magenta blinking. I am only seeing a slow blinking magenta. ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 24, 2015, 3:48am UTC](https://community.particle.io/t/particle-photon-setup/15896/12 "2015-09-24T03:48:30Z")
You might have to be patient as it takes a while. If you have DFU-util installed, we can do it via USB ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 3:51am UTC](https://community.particle.io/t/particle-photon-setup/15896/13 "2015-09-24T03:51:26Z")
I can get into the DFU mode. I achieved that mode once. Do you think I can get this system update quicker this way? ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 24, 2015, 3:54am UTC](https://community.particle.io/t/particle-photon-setup/15896/14 "2015-09-24T03:54:10Z")
Definitely. We will flash it via USB which does not have latency etc. Are you on windows? Do you have the DFU-util downloaded and installed? ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 3:56am UTC](https://community.particle.io/t/particle-photon-setup/15896/15 "2015-09-24T03:56:57Z")
I am on a Mac. ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 3:58am UTC](https://community.particle.io/t/particle-photon-setup/15896/16 "2015-09-24T03:58:12Z")
DFU-util is installed now. ---
**Author:** ![tezza](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/tezza/32/6976_2.png) [@tezza](https://community.particle.io/u/tezza)\ **Post date:** [September 24, 2015, 3:59am UTC](https://community.particle.io/t/particle-photon-setup/15896/17 "2015-09-24T03:59:50Z")
umm if it is in the breadboard in that fashion then i doubt it would ever work as you have one complete side of the photon shorted. it should be placed with each side in its own bank of cells (across the groove). ---
**Author:** ![jkhan001](https://avatars.discourse-cdn.com/v4/letter/j/77aa72/32.png) [@jkhan001](https://community.particle.io/u/jkhan001)\ **Post date:** [September 24, 2015, 4:01am UTC](https://community.particle.io/t/particle-photon-setup/15896/18 "2015-09-24T04:01:00Z")
It’s on top of the breadboard in the foam. ---
**Author:** ![tezza](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/tezza/32/6976_2.png) [@tezza](https://community.particle.io/u/tezza)\ **Post date:** [September 24, 2015, 4:03am UTC](https://community.particle.io/t/particle-photon-setup/15896/19 "2015-09-24T04:03:02Z")
@jkhan001 even so in that case you have ALL pins shorted, as it is CONDUCTIVE foam ---
**Author:** ![tezza](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/tezza/32/6976_2.png) [@tezza](https://community.particle.io/u/tezza)\ **Post date:** [September 24, 2015, 4:07am UTC](https://community.particle.io/t/particle-photon-setup/15896/20 "2015-09-24T04:07:42Z")
i stand corrected, contrary to basic antistatic protection of integrated circuits it is an insulator. just checked mine here.lol [Next page](https://community.particle.io/t/particle-photon-setup/15896.md?page=2)