@zach, WOW. Talk about kissing your sister. I have just been reading all of the replies and still trying to digest the whole thing. I do not even want to think about the money I spent on developing my idea.
If you really want to get sick to your stomach, think about the hours wasted. @ScruffR, @rickkas7, @peekay123, the hours you guys have spent fixing problems and supporting the platform, THANK YOU.
All the frustration will not change the fact of what is happening. But maybe @will can explain something to me. I do not recall being sold on a “chance” this whole thing was going to work. It was billed as already working, even way back before you could buy the stuff. Even though you might have scrubbed your site, there is still plenty out there.
“In the six years we’ve been supporting IoT creators, we’re honored to have helped more than 150,000 creators bring their products online–and learned a lot about the toughest problems that innovators encounter,” said Zach Supalla, Particle co-founder and CEO. “We built Particle Mesh to address a gap in the market: building local networks to connect IoT products to each other without being a networking guru. We’re excited to see what problems our customers solve with this new technology.”
Then, when it did not work as advertised, we were told to be patient and that you would get it working. Now after all this time and all the money, you gave up. Well shame on you. I hope the next time I go to buy a car, they don’t promise me that the engine will run,only to find out it doesn’t. Then they next tell me they will fix it and finally they just pull the plug on my new car. But hey, at least I will get a credit to buy more of their stuff even though now I am not sure if I really want it.
You guys made some pretty tall promises and you took our money in the process. Just because you have now changed your policy does not change the past. I think you might find you could be on the hook for more then some crummy store credits.
Fool me once, shame on you; fool me twice, shame on me.