# Particle and dfu install issues **URL:** \ **Category:** Troubleshooting\ **Created:** [September 26, 2015, 11:03pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991 "2015-09-26T23:03:27Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 26, 2015, 11:03pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/1 "2015-09-26T23:03:27Z")
Hi, particle-cli install seems that finally went through with no errors (I was getting stuck due to nodes4). I try now to run particle command on cmd line and particle is not recognized. This should be easy… like path setting, but not sure what to use. I am trying to setup DFU-util… Thx ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 26, 2015, 11:09pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/2 "2015-09-26T23:09:28Z")
How did you install particle-CLI? ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 26, 2015, 11:11pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/3 "2015-09-26T23:11:06Z")
npm install -g particle-cli I ran this again and now get errors… I installed win64openssl… did this mess it up? This is the most complicated and troublesome install ever… :S I was counting on an easy setup and planned to have code done by now… and still fighting with this thing… ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 26, 2015, 11:22pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/4 "2015-09-26T23:22:16Z")
Try this: [http://community.particle.io/t/tutorial-particle-cli-on-windows-07-jun-2015](http://community.particle.io/t/tutorial-particle-cli-on-windows-07-jun-2015) ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 26, 2015, 11:28pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/5 "2015-09-26T23:28:31Z")
that is the tutorial I am following. I have 64bit system, so I guess openssl 32 bit won't work, based on comment about use all 32 or 64, right? So I think either tutorial should have 64bit install instructions also... or clearly we should sue 32 :😄 Here my install results C:\Users\testUser\>npm install -g particle-cli \ > serialport@1.7.4 install C:\Users\testUser\AppData\Roaming\npm\node\_module > s\particle-cli\node\_modules\serialport > node-pre-gyp install --fallback-to-build C:\Users\testUser\AppData\Roaming\npm\node\_modules\particle-cli\node\_modules \serialport\>if not defined npm\_config\_node\_gyp (node "C:\Program Files\nodejs\no de\_modules\npm\bin\node-gyp-bin\....\node\_modules\node-gyp\bin\node-gyp.js" cl ean ) else (node clean ) C:\Users\testUser\AppData\Roaming\npm\node\_modules\particle-cli\node\_modules \serialport\>if not defined npm\_config\_node\_gyp (node "C:\Program Files\nodejs\no de\_modules\npm\bin\node-gyp-bin\....\node\_modules\node-gyp\bin\node-gyp.js" co nfigure --fallback-to-build --module=C:\Users\testUser\AppData\Roaming\npm\n ode\_modules\particle-cli\node\_modules\serialport\build\serialport\v1.7.4\Release \node-v14-win32-x64\serialport.node --module\_name=serialport --module\_path=C:\Us ers\testUser\AppData\Roaming\npm\node\_modules\particle-cli\node\_modules\seri alport\build\serialport\v1.7.4\Release\node-v14-win32-x64 ) else (node configu re --fallback-to-build --module=C:\Users\testUser\AppData\Roaming\npm\node\_m odules\particle-cli\node\_modules\serialport\build\serialport\v1.7.4\Release\node -v14-win32-x64\serialport.node --module\_name=serialport --module\_path=C:\Users\n uno.lambuca\AppData\Roaming\npm\node\_modules\particle-cli\node\_modules\serialpor t\build\serialport\v1.7.4\Release\node-v14-win32-x64 ) C:\Users\testUser\AppData\Roaming\npm\node\_modules\particle-cli\node\_modules \serialport\>if not defined npm\_config\_node\_gyp (node "C:\Program Files\nodejs\no de\_modules\npm\bin\node-gyp-bin\....\node\_modules\node-gyp\bin\node-gyp.js" bu ild --fallback-to-build --module=C:\Users\testUser\AppData\Roaming\npm\node\_ modules\particle-cli\node\_modules\serialport\build\serialport\v1.7.4\Release\nod e-v14-win32-x64\serialport.node --module\_name=serialport --module\_path=C:\Users testUser\AppData\Roaming\npm\node\_modules\particle-cli\node\_modules\serialpo rt\build\serialport\v1.7.4\Release\node-v14-win32-x64 ) else (node build --fal lback-to-build --module=C:\Users\testUser\AppData\Roaming\npm\node\_modules\p article-cli\node\_modules\serialport\build\serialport\v1.7.4\Release\node-v14-win 32-x64\serialport.node --module\_name=serialport --module\_path=C:\Users\nuno.lamb uca\AppData\Roaming\npm\node\_modules\particle-cli\node\_modules\serialport\build serialport\v1.7.4\Release\node-v14-win32-x64 ) Building the projects in this solution one at a time. To enable parallel build, please add the "/m" switch. serialport.cpp serialport\_win.cpp enumser.cpp ..\src\win\enumser.cpp(443): warning C4996: 'GetVersionExA': was declared depre cated [C:\Users\testUser\AppData\Roaming\npm\node\_modules\particle-cli\node _modules\serialport\build\serialport.vcxproj] C:\Program Files (x86)\Windows Kits\8.1\Include\um\sysinfoapi.h(433) : see declaration of 'GetVersionExA' disphelper.c ..\src\win\disphelper.c(1164): warning C4267: '=' : conversion from 'size\_t' to 'UINT', possible loss of data [C:\Users\testUser\AppData\Roaming\npm\node_ modules\particle-cli\node\_modules\serialport\build\serialport.vcxproj] Creating library C:\Users\testUser\AppData\Roaming\npm\node\_modules\pa rticle-cli\node\_modules\serialport\build\Release\serialport.lib and object C: \Users\testUser\AppData\Roaming\npm\node\_modules\particle-cli\node\_module s\serialport\build\Release\serialport.exp Generating code Finished generating code serialport.vcxproj -\> C:\Users\testUser\AppData\Roaming\npm\node\_modules particle-cli\node\_modules\serialport\build\Release\serialport.node Copying C:\Users\testUser\AppData\Roaming\npm\node\_modules\particle-cli\n ode\_modules\serialport\build\Release/serialport.node to C:/Users/nuno.lambuc a/AppData/Roaming/npm/node\_modules/particle-cli/node\_modules/serialport/build /serialport/v1.7.4/Release/node-v14-win32-x64\serialport.node 1 file(s) copied. C:\Users\testUser\AppData\Roaming\npm\particle -\> C:\Users\testUser\AppD ata\Roaming\npm\node\_modules\particle-cli\bin\particle.js particle-cli@1.8.3 C:\Users\testUser\AppData\Roaming\npm\node\_modules\partic le-cli ├── fast-luhn@1.0.2 ├── cli-spinner@0.2.1 ├── xtend@4.0.0 ├── when@3.7.3 ├── chalk@1.1.1 (supports-color@2.0.0, ansi-styles@2.1.0, escape-string-regexp@1 .0.3, strip-ansi@3.0.0, has-ansi@2.0.0) ├── cli-table@0.3.1 (colors@1.0.3) ├── glob@4.5.3 (inherits@2.0.1, inflight@1.0.4, once@1.3.2, minimatch@2.0.10) ├── node-wifiscanner2@1.1.0 (os-locale@1.4.0) ├── hogan.js@2.0.0 ├── request@2.64.0 (aws-sign2@0.5.0, forever-agent@0.6.1, caseless@0.11.0, strin gstream@0.0.4, tunnel-agent@0.4.1, oauth-sign@0.8.0, isstream@0.1.2, json-string ify-safe@5.0.1, extend@3.0.0, node-uuid@1.4.3, qs@5.1.0, combined-stream@1.0.5, mime-types@2.1.7, http-signature@0.11.0, form-data@1.0.0-rc3, bl@1.0.0, tough-co okie@2.0.0, hawk@3.1.0, har-validator@1.8.0) ├── lodash@3.10.1 ├── moment@2.10.6 ├── inquirer@0.8.5 (ansi-regex@1.1.1, figures@1.4.0, cli-width@1.0.1, through@2. 3.8, readline2@0.1.1, rx@2.5.3) ├── softap-setup@1.1.4 (node-rsa@0.2.25, nconf@0.7.2) └── serialport@1.7.4 (bindings@1.2.1, sf@0.1.7, async@0.9.0, nan@1.8.4, debug@2. 2.0, optimist@0.6.1) C:\Users\testUser\> ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 26, 2015, 11:31pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/6 "2015-09-26T23:31:02Z")
C:\Users\testUser\>particle login ’particle’ is not recognized as an internal or external command, operable program or batch file. C:\Users\testUser\> ---
**Author:** ![Moors7](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/moors7/32/588_2.png) [@Moors7](https://community.particle.io/u/Moors7)\ **Post date:** [September 26, 2015, 11:37pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/7 "2015-09-26T23:37:21Z")
If you want to, give this a try, it should have all the software you need: > [@Toolchain for Windows Installer](https://community.particle.io/t/toolchain-for-windows-installer/13217): > > So, in an effort to make local building easier for people, I put together a basic installer for the Toolchain for Windows. It should download and install GCC Arm, GNU make, and the necessary components of the MinGW toolkit, and add them appropriately to the path. I generally followed @kennethlimcp’s guide [here](https://community.particle.io/t/toolchain-windows/11635). I tested it on Win 7, so if something doesn’t work, let me know and I’ll try to fix it! This should decrease the number of steps necessary to get up and running with building locally… ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 26, 2015, 11:43pm UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/8 "2015-09-26T23:43:25Z")
Thx Isn’t this the tools/compiler for the core itself? ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 27, 2015, 1:16am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/9 "2015-09-27T01:16:13Z")
It looks like the `serialport` package is not working for you. I guess you installed all the dependencies already to run it like Python and Visual Studio? Also, what is it that you are trying to resolve using DFU-util? We can make that work easily and take off from there as well. ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 27, 2015, 2:06am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/10 "2015-09-27T02:06:21Z")
I am not able to load code using the cloud… The simple led toogle code you guys have on the web ide. I get message that flash ok and nothing happens. Actually, it resets (if I have it pulgged in on my laptop I see device restart also), and after…nothing. will connect to cloud I think and nothing happens… ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 27, 2015, 2:07am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/11 "2015-09-27T02:07:26Z")
You can install DFU-util using this guide: [Tutorial: Installing DFU-Driver on Windows [24 Feb 2015]](https://community.particle.io/t/tutorial-installing-dfu-driver-on-windows-24-feb-2015/3518) ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 27, 2015, 2:20am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/12 "2015-09-27T02:20:11Z")
😃 Thank you for pointing me to tutorials… I did read them before posting… It seems I need DFU… which I cannot have working as subject of message states… ---
**Author:** ![kennethlimcp](https://avatars.discourse-cdn.com/v4/letter/k/c0e974/32.png) [@kennethlimcp](https://community.particle.io/u/kennethlimcp)\ **Post date:** [September 27, 2015, 2:21am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/13 "2015-09-27T02:21:33Z")
Did you add it to PATH then? To use DFU-util: - open a command prompt - place the Photon in DFU mode - type `dfu-util -l` - You should see 2 items listed - to load a new firmware, download from the Web IDE and run `dfu-util -d 2b04:d006 -a 0 -s 0x80A0000 -D firmware.bin` Maybe it would be more appropriate for you to tell us what’s wrong with flashing user firmware via the Web IDE so that we can help you resolve it. ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 27, 2015, 2:40am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/14 "2015-09-27T02:40:39Z")
CORE does not even get listed as CORE DFU… And I used that util, but my device lists as unknown. I force driver and get error also ---
**Author:** ![ScruffR](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/scruffr/32/6952_2.png) [@ScruffR](https://community.particle.io/u/ScruffR)\ **Post date:** [September 27, 2015, 5:24am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/15 "2015-09-27T05:24:56Z")
> [@nlambuca](#): > > Thank you for pointing me to tutorials... I did read them before posting... Good to know, so I'll just ask these questions since this sounds puzzling > [@nlambuca](#): > > CORE does not even get listed as CORE DFU... Have you tried different USB cables, that do definetly work? Does your Core blink yellow and does Windows play the "USB connected" sound when you enter DFU Mode? Have you found the Core in zadig and installed the "libusbK" driver for it? Does your Core get listed in DevMgr under "Ports COM/LPT" when put into Listening Mode (blinking blue)? * * * I'm also a bit confused about the mixture of the terms _"dfu-util"_ and _"Particle CLI"_ If you want DFU only, you don't need to install it, you only unpack the `tar` file linked in the tutorial, copy the contents of the subfolder `win32-mingw32` somewhere where it will be accessible via %PATH% or add it to your %PATH% and then try running `dfu-util -l` again. ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 27, 2015, 5:52am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/16 "2015-09-27T05:52:21Z")
> [@ScruffR](#): > > ed in DevMgr under "Ports COM/LPT" when put into Listening 😄 OK answering in order. I tried 2 different cables, and one is actually the one I use on my phone... Core blinks yellow, correct. It sounds also on windows new usb device. Core does not show on zadig. I know it is there because I see it pop up. Tried forcing to use that driver and get an error. _[update as tried once more before posting] this time it listed as DFU and I was able to install the driver. Will now follow tutorial to see what is next obstacle. This is weird... yo uleve it resting for a while and all the sudden it works..._ It does list as comport, Photon xx It was supposed to be working and I load from web build. Said Ok but nothing happened. I tried to follow also the factory reset.. but guess what... blinks cian, yellow, green, white, off and back to cian. according to this page it should turn solid white... but only after I remove mode button on white flash or off state. Then it gets white. After goes to listening : blue blink. After, using Android I set it up... all good, it restarts, blinks green (registering) and starts blinking cian immediatly... FOR HOURSSSS ☹ If I hit reset would do the same. [update] following tutorial for next step Also, I just started with particle-cli at first.... I want one version to work with it. It seems DFU is better for my application anyway. Thanks for the help ---
**Author:** ![nlambuca](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nlambuca](https://community.particle.io/u/nlambuca)\ **Post date:** [September 27, 2015, 6:00am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/17 "2015-09-27T06:00:27Z")
OK. Down to the last item on tutorial… and seems like it works. Thank you all… Now need to check if I am able to load finally an led blink… ( I had less trouble with raspberry pi some years ago 🙂 ) ---
**Author:** ![ScruffR](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/scruffr/32/6952_2.png) [@ScruffR](https://community.particle.io/u/ScruffR)\ **Post date:** [September 27, 2015, 6:11am UTC](https://community.particle.io/t/particle-and-dfu-install-issues/15991/18 "2015-09-27T06:11:45Z")
> [@nlambuca](#): > > It does list as comport, Photon xx I thought you've got a Core? My Core lists as "Spark Core" and my Photon as "Photon". Depending on the actual device the factory reset will do different things. > [@nlambuca](#): > > After, using Android I set it up... all good, it restarts, blinks green (registering) and starts blinking cian immediatly... FOR HOURSSSS If I hit reset would do the same. > > [update] following tutorial for next step So what is your current status after this? I couldn't quite figure if your `[update]` indicated any change to the blinking cyan or not. Rapid (5-10Hz) blinking (not 0.5Hz breathing!) cyan indicates ongoing cloud handshake, if it doesn't succeede your Core might not be claimed properly or if you have the occasional red flash in between the keys might have been damaged. * * * _Edit: Just seen you have posted a new status while I was typing the above_ _👍 glad to hear you got it working_