Pairing Electron To Customer Not Working via API

I can successfully create a customer using the API. [201 response]
I can successfully pair the electron product to the customer. [200 response]

However, there is nothing showing up in my dashboard. No customers, no devices…

Am I missing something?

For clarification… Electron was connected to the cloud when I did this.

What API call are you using for this?


After further review… the user in my app didn’t have an access token… but the device is still claimed. Not showing up on anything.

Please PM me the exactly API command (ideally a CURL statement) you used and the device Id of your device so I can investigate.

PM sent

Apparently it added some random customer to the device… but still not my “product”

Hoping to get this resolved soon. Not sure where to go from here