Pairing Electron To Customer Not Working via API

Troubleshooting
1

I can successfully create a customer using the API. [201 response]
I can successfully pair the electron product to the customer. [200 response]

However, there is nothing showing up in my dashboard. No customers, no devices…

Am I missing something?

2

For clarification… Electron was connected to the cloud when I did this.

3

What API call are you using for this?

4

(“https://api.particle.io/v1/devices”)

After further review… the user in my app didn’t have an access token… but the device is still claimed. Not showing up on anything.

5

Please PM me the exactly API command (ideally a CURL statement) you used and the device Id of your device so I can investigate.

6

PM sent

7

Apparently it added some random customer to the device… but still not my “product”

Hoping to get this resolved soon. Not sure where to go from here