We manufacture a device that includes the Particle P1. https://store.particle.io/products/p1.
A customer using a https://www.cox.com/residential/support/panoramic-wifi-from-cox.html modem/router is having trouble connecting.
The specifications on their website state that the broadcasting band is 802.11 AC, but the particle P1 specifications state 802.11B/G/N. From what I’ve read online these technologies should be backward compatible.
Has anyone received any troubles connecting a P1 to this router or any others that broadcast AC only?