I am facing some issues with the photon connectivity. Some of the devices will publish online/offline events after certain days of connectivity. I couldn’t debug all of them because the products are across the USA.
We are having system firmware 0.6.3 in all of them as it’s seem more stable than 0.7.0 and 1.0.0 for us. The one thing I found is when we power cycle the device, it will be stable for almost a month. I tried resetting the device but it wouldn’t help, only the power cycle could make it stable. One thing I am certain is the device firmware is not causing an issue because I flashed it with an empty firmware and the issue continued.
I think that some routers may kick out the devices connected continuously for a certain period. My theory is the IP is stored in SRAM like memory which would only wipe out and assign a new one during a power cycle. I know it’s a wild guess.
Could the IP address be the issue? Is there any way possible for the photon to request for new IP? Did any of you face this kind of issue and fixed it?
As always thanks for your time and help.