Hello I own a device that I got from renting my van out on Fetch which has since gone insolvent. I am having issues with the device now and my van will not start up due to this device. I took it to a shop and they said the van and the computer are not communicating due to this device. Can anyone please help. This device is a kill switch/ tracker which now is controlled by particle.
Oh no, that sounds extremely frustrating! Please DM me the device ID so I can take a look and see if there are any obvious device issues. Is there any way for you to reach out to Fetch? Although the device is a Particle device, it's running the Fetch program on it so if the issue is software/firmware related there's little Particle could do about it.