I am using the iPhone app on iOS 12, iPhone 6. I usually have to sign in again when I start the app. I think there were a few times where it kept me signed in but almost always it brings me to the screen with the get started button and I need to sign in again.
Hello, will try to look into this. Meanwhile can you please help me by telling me how ofter do you use the app?
I use it multiple times per week
This is very interesting. Can you please try reinstalling the app? I will consult with backend team to see if they have any guesses why this might be happening.